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Lenovo Y700 nvidia problems, pink screen of death
Status: UNRESOLVED
Computer Type: Lenovo Y700 laptop
GPU: GTX 960M, 4GB
CPU: Intel Core i5 6300HQ
Motherboard: Lenovo Allsparks 5A (U3E1)
RAM: 1x8GB DDR4-2132
PSU: Provide the model and its rated wattage and current output if possible, e.g. EVGA 850 BQ, 850W, 70amps on the 12v rail - for laptops you can leave this blank
Operating System & Version: Windows 10 build 1607 64bit, clean install
GPU Drivers: 378.92, clean install after DDU
Description of Problem: Hello, I have bought this laptop 6 months ago. Never had any problems with GPU or anything else. My PC has 120gb SSD and 1TB hdd from wdc. [Don’t know if it’s relevant, but I got bored of my hdd spin down and spin up sounds (it had 20s spin down time), so I tried various ways to change that. And after booting to live linux cd I have successufully managed to change that to 300s.].
And I think problems began from there. I usually play dota2 when I have some free time. Some games went smooth, but some had like 10fps or less (usually I had around 70 on max graphics). So, I started to search for a problem. Which brought me to device manager, where I saw yellow mark near GTX 960M gpu, it reported error 43. I immediately blocked all gpu driver installations, even from windows update, and installed the latest one from Lenovo. Still problem persisted.
Don’t remember how, but I also had pink screen of death (thought it should be blue). (attached the picture from whocrashed).
Decided to do a clean driver uninstall from safe mode, but that did not help. Finally, I thought that I should update to latest drivers provided from nvidia. Did that, had no problems for a few days. I was constantly checking in device manager for yellow exclamation mark, but there seemed to be none.
And today I left my laptop charging on the table, (don’t know if it’s relevant) with 30 minutes default sleep time. Came back only to see a screen of death.
Troubleshooting: I have tried reinstalling all the gpu drivers, reinstalled chipset and integrated gpu drivers. I am also on the latest bios version (NW53).
I still have warranty for this laptop. But it’s currently middle of semester and I have lots of work to do, so I don’t want to take it to a repair and wait for months.
I have also tried running furmark, it got with no crashes. I tried to run furmark and prime95 simultaneously, but it coped with it.
I don’t know what problem could be and I need your help finding it. I have provided as many screenshots as I have gathered. Link: https://imgur.com/a/QSymp
Please, if you need any more information, I will gladly provide it.
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I have reinstalled my windows. After installing all updates through windows update it prompted me to do a restart. Restarted it and error code 43 occured again: http://imgur.com/aunAcgT
Also, while I had old windows, I ran hardware scan through Lenovo solution center:
1. First test was running without error code 43 intact. I have attached the results
2. Second test was running while error code 43 were present. The results were that the scan is not applicable to nvidia card.
Later on, I had updated these drivers:
-Audio drivers
-LAN driver
-The latest chipset drivers. Although I had problems updating chipset one, and had to use cmd and -overall attribute to force update it (from 10.1.1.38 to 10.1.1.42).