Windows 10: BSOD occurs at random times, always atikmpag.sys error


  1. Posts : 3
    Windows 10 64 bit
       29 Mar 2017 #1

    BSOD occurs at random times, always atikmpag.sys error


    I've had this error happen before when I first built my PC but it stopped right after so I thought the problem stopped, however, now it crashes 3-4 times a day and I don't know why. It happens at random times but It occurs mostly when sudden changes occur during a game (such as quickly going down the menu).

    Specs:
    i5-6600
    Msi Rx 480
    Asus H110m-a/m.2
    8 gb 2133 Hyper x Fury Ram
      My ComputerSystem Spec

  2. philc43's Avatar
    Posts : 3,561
    64bit Win 10 Pro ver 1803 Build 17134.285 and W10 Insider Build 18234
       30 Mar 2017 #2

    Hello :)

    I would try to reinstall the graphics driver after first removing all traces of the current drivers and software.

    The best way to do this is to uninstall everything of AMD using Display Driver Uninstaller and install new drivers from your Graphics card manufacturer or from the AMD website. Just install the driver and do not load the control software for now.
      My ComputersSystem Spec


  3. Posts : 3
    Windows 10 64 bit
    Thread Starter
       30 Mar 2017 #3

    philc43 said: View Post
    Hello :)

    I would try to reinstall the graphics driver after first removing all traces of the current drivers and software.

    The best way to do this is to uninstall everything of AMD using Display Driver Uninstaller and install new drivers from your Graphics card manufacturer or from the AMD website. Just install the driver and do not load the control software for now.
    I've done this already and the problem still persists. I've also used heaven unigen for a stress test and it didn't crash if that helps with anything
      My ComputerSystem Spec

  4. philc43's Avatar
    Posts : 3,561
    64bit Win 10 Pro ver 1803 Build 17134.285 and W10 Insider Build 18234
       31 Mar 2017 #4

    The error points to a graphics card issue. The following may help:

    A VIDEO_TDR_ERROR always relates to the system's graphics card (TDR = Timeout Detection Recovery). This could be down to a number of reasons including drivers, heat, power to the card, a faulty PCI-e slot or simply a defective GPU. It's in your best interests to employ common sense trouble shooting techniques in these situations.

    • Try later and/or earlier drivers
    • Measure the GPU's temperatures at idle and under load
    • Ensure the GPU is free from dust build up and that the fan is working correctly
    • Reseat the GPU and check all connections are securely made
    • Check PSU voltages in BIOS
    • Try a different card in the system
      My ComputersSystem Spec


 

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