Random BSOD both thrue gaming and random internet browsing

Hi all!

My pc randomly crashes now and then with always ending in a BSOD or on a occassion an instant reset of my computer with out the blue screen.

This is the error that i always get.
The computer has restarted after a bugcontrol, the bugcontrol is 0x00000124 (0x0000000000000000, 0xffffda02b13a7028, 0x00000000bc800800, 0x0000000000010137). Er is een dump opgeslagen in: C:\WINDOWS\MEMORY.DMP. Rapport-id: 1c510e8c-111a-4268-938f-9c4486545881.

It really starts to frustrate me, because sometimes I can play on for days without any problems and at some nights it crashes 2-5 times in a row with a 15-30 min time inbetween.

I am not a computer expert at all, so I hope I provided you with enough information to see where the problem most likely lies.

Hope to hear from you. Thank in advance!

Dimitri

Attachment 127099

According to the forum I need to upload this file as well to provide you with extra information.

Sorry for the spam moderators, I accidently uploaded this post a few times untill I read it needed approval before it would show in the forums itself. :)


Attachment 127112

Hello Dimitrivn :)

Please fill in your system spec details as much as you can. The errors are all the same and the error record shows that it is being reported by the CPU and occurs in the CPU cache. This does not necessarily mean that the CPU is faulty since it could be caused by a bad driver, however, I do not find any clues to any driver problems from the mini-dump threads.

Code:

2: kd> !errrec ffff8900669f5028
===============================================================================
Common Platform Error Record @ ffff8900669f5028
-------------------------------------------------------------------------------
Record Id     : 01d2a7f945e5cec8
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 3/28/2017 19:32:16 (UTC)
Flags         : 0x00000000

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ ffff8900669f50a8
Section       @ ffff8900669f5180
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : Cache error
Operation     : Data Read
Flags         : 0x00
Level         : 3
CPU Version   : 0x0000000000610f31
Processor ID  : 0x0000000000000002

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ ffff8900669f50f0
Section       @ ffff8900669f5240
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000002
CPU Id        : 31 0f 61 00 00 08 04 02 - 0b 32 98 3e ff fb 8b 17
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ ffff8900669f5240

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ ffff8900669f5138
Section       @ ffff8900669f52c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : DCACHELG_DRD_ERR (Proc 2 Bank 0)
  Status      : 0xbc80080000010137
  Address     : 0x000000000ba07e40
  Misc.       : 0xc00a0fff00000000

Make sure that you are not overheating your system - check that all the fans are clean and heatsinks free of dust. There is generally quite a lot you can do to test your system - see the 0x124 section of this post for more details.

One thing you could do is update the BIOS to Ver 32.8. This might help.

Hi Philc43,

first of all, thank you for taking your time to help me out.
I opened the case and there was a huge amount of dust within the vent and heatsink so I cleared that up completely.

Now I am trying to update the BIOS driver as well, as it states in my system overview that that is outdated.

But I attempted to install them thru the download link you provided me but in the versions 32.8 / 23.7 and 32.6 all the .exe files mention that "this app does not work on this pc" when I doubleclick them to install it. So am I doing something wrong?

In the attachement you can find the specifications of my pc, hoping that those are the details that you asked for :)

Thanks in advance!

Attachment 127414

You can find details about how to input your system specs here: System Specs - Fill in at Ten Forums

There is a Utility provided by MSI for updating your Bios called Live Update - you could try this. Note: The BIOS file you downloaded will not self-load but has to be manually updated in the BIOS.

Having cleaned out the dust you may find it is more stable and does not crash.