Windows 10: Random BSOD, new Dell computer

  1.    28 Mar 2017 #1

    Random BSOD, new Dell computer

    I got many BSOD on a new Dell's computer. I don't really know where to look at. I did a memory diagnostic check (the Windows 10 one,not Memtest86+) without any issue.

    Attachment 126981
      My ComputerSystem Spec

  2. philc43's Avatar
    Posts : 3,561
    64bit Win 10 Pro ver 1803 Build 17134.285 and W10 Insider Build 18234
       28 Mar 2017 #2

    I would definitely run a more detailed memory diagnostic such as Memtest86+ and certainly one of your BSOD indicates memory corruption. Of course this can also be caused by a faulty driver so there may be more analysis required before we can be sure.

    Random BSOD, new Dell computer Diagnostic Test Random BSOD, new Dell computer

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note

    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

    Make a photo of the result and post it.

    Another BSOD error dump also highlighted the rt640x64.sys driver (Realtek PCIe GBE Family Controller) so it would be worth checking on the DELL site for any update on this (your current one is dated 14 July 2016).
      My ComputersSystem Spec


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