Windows 10 random freeze/hangs. BSOD 0x00000124

  1.    24 Mar 2017 #1

    Windows 10 random freeze/hangs. BSOD 0x00000124


    My computer randomly hangs/freezes so I have to do a hard reset to start it up again. This happens under various circumstances. It can happen when I am gaming or when I am just browsing the internet.
    I also got a few BSOD's with the Whea uncorrectable error (0x124).
    Hope you can give me some tips on where to start looking.

    With regards,

      My ComputerSystem Spec

  2. Ztruker's Avatar
    Posts : 6,614
    Windows 10 Pro X64 1809 17763.134
       24 Mar 2017 #2

    Please fill out System Specs for tenforums.

    See here: System Specs - Fill in at Ten Forums

    Provide as much info as you can. Need to know the complete model number of the computer and/or motherboard so I can check specs against what I see in the dump.

    Right now the latest dump indicates a fatal hardware machine check. A Internal timer (Proc 0 Bank 3) error.

    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe183a90f7028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000800400, Low order 32-bits of the MCi_STATUS value.
    0: kd> !errrec ffffe183a90f7028
    Common Platform Error Record @ ffffe183a90f7028
    Record Id     : 01d2a4c97e016bf3
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 3/24/2017 18:28:59 (UTC)
    Flags         : 0x00000000
    Section 0     : Processor Generic
    Descriptor    @ ffffe183a90f70a8
    Section       @ ffffe183a90f7180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Micro-Architectural Error
    Flags         : 0x00
    CPU Version   : 0x00000000000306a9
    Processor ID  : 0x0000000000000000
    Section 1     : x86/x64 Processor Specific
    Descriptor    @ ffffe183a90f70f0
    Section       @ ffffe183a90f7240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    Local APIC Id : 0x0000000000000000
    CPU Id        : a9 06 03 00 00 08 10 00 - ff e3 ba 7f ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    Proc. Info 0  @ ffffe183a90f7240
    Section 2     : x86/x64 MCA
    Descriptor    @ ffffe183a90f7138
    Section       @ ffffe183a90f72c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    Error         : Internal timer (Proc 0 Bank 3)
      Status      : 0xbe00000000800400
      Address     : 0x000038024dac07aa
      Misc.       : 0x000000000003ffff
    This may be a hardware CPU error but need your System Specs to checkj some things first.
      My ComputersSystem Spec

  3.    25 Mar 2017 #3

    Im sorry. The motherboard is ASUS P8Z77-V LX, s-1155 with Intel Core i5-3570 Processor
    Socket-LGA1155, Quad Core, 3.4GHz, 6MB, 77W, HD2500, Boxed w/fan
      My ComputerSystem Spec


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