KMODE_EXCEPTION_NOT_HANDLED BSoD while playing XCOM

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  1. Posts : 5
    Windos 10 PRO 64bit
       #11

    Hey,
    Okey so you are still getting BSODs after using DD uninstaller.

    Code:
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sysProbably caused by : nvlddmkm.sys ( nvlddmkm+261d39 )
    
    Image path: \SystemRoot\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f37f8f12da8b10d7\nvlddmkm.sys    Image name: nvlddmkm.sys    Browse all global symbols  functions  data    Timestamp:        Thu Mar 16 23:38:26 2017 (58CB13E2)
    
    
    *** WARNING: Unable to verify timestamp for hcmon.sys*** ERROR: Module load completed but symbols could not be loaded for hcmon.sys hcmon+0x318a
    
    Image path: \SystemRoot\system32\DRIVERS\hcmon.sys    Image name: hcmon.sys    Browse all global symbols  functions  data    Timestamp:        Thu Aug 18 07:43:53 2016 (57B54B19)
    
    *** WARNING: Unable to verify timestamp for CMUSBDAC.sys*** ERROR: Module load completed but symbols could not be loaded for CMUSBDAC.sys CMUSBDAC+0x12e823
    
    Image path: \SystemRoot\system32\DRIVERS\CMUSBDAC.sys    Image name: CMUSBDAC.sys    Browse all global symbols  functions  data    Timestamp:        Tue Nov 29 05:30:23 2016 (583D045F)


    i can see references in the stack to hcmon.sys (VMware). I also found a reference in the stack to a DAC Device driver (cmusbdac.sys) by looking at the manufactors webiste there might not be any windows 10 drivers for the device.

    So I would suggest uninstalling VMware and the USB DAC device or update them. please note that I'm just getting into analysing BSODs so you might wanna wait for Philc43 to get back to you.
      My Computers


  2. Posts : 15
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       #12

    I found a VMware listed in my drivers and removed it. I don't know how to find the USBDAC driver and I don't know what USB device it is referring to. Is it my old Kinect? maybe. I think I will unplug it just to be safe. I was messing around with the developer tools for it for a while.
      My Computer


  3. Posts : 5
    Windos 10 PRO 64bit
       #13

    Okay so you did find the VMware driver.

    It's some kind of digital-to-analog converter USB device. I doubt that it's the kinect.

    A DAC Device tend to be connected into a sound amplifier. I don't know if some USB headsets have a DAC built in. In that case it might be a USB headset.

    I'm afraid that I'm not sure where you could find an updated version of the driver.
      My Computers


  4. Posts : 15
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       #14

    I have a Logitech G930 headset that is the only one I use. I can unplug it for now.
      My Computer


  5. Posts : 5,169
    64bit Win 10 Pro ver 21H2
       #15

    Hello @DragonVerity,

    Are you still getting BSOD events? Also, thanks to @rydhan for stepping in :)
      My Computers


  6. Posts : 15
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       #16

    Yeah I am, I have updated the crash logs on the first post.
      My Computer


  7. Posts : 5,169
    64bit Win 10 Pro ver 21H2
       #17

    As @rydhan has already reported the graphics driver is still being highlighted as the cause even after you tried reinstalling it.

    You have the most recent version so can you try some older graphics drivers in case they work better?
      My Computers


 

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