Windows 10: BSOD while watching videos online. Audio hitches before the BSOD

  1.    22 Mar 2017 #1

    BSOD while watching videos online. Audio hitches before the BSOD

    I've only had this happen while watching Youtube media. What will happen is that the audio will crackle and immediately after the computer will BSOD. The BSOD can be mostly averted by pausing the video when the audio starts crackling and starting it again, in which the audio will have returned to normal.

    I have no idea why this is happening, I'd appreciate the help.
      My ComputerSystem Spec

  2. philc43's Avatar
    Posts : 3,561
    64bit Win 10 Pro ver 1803 Build 17134.285 and W10 Insider Build 18234
       22 Mar 2017 #2

    Hello Karpin :)

    Several of your BSOD error files refer to an audio driver FiiOE10.sys as being a problem together with a USB driver ASUSFILTER.sys

    BugCheck 139, {3, fffff803df091870, fffff803df0917c8, 0}
    *** WARNING: Unable to verify timestamp for ASUSFILTER.sys
    *** ERROR: Module load completed but symbols could not be loaded for ASUSFILTER.sys
    *** WARNING: Unable to verify timestamp for FiiOE10.sys
    *** ERROR: Module load completed but symbols could not be loaded for FiiOE10.sys
    *** WARNING: Unable to verify checksum for win32k.sys
    Probably caused by : ASUSFILTER.sys ( ASUSFILTER+22cf )
    Please try to update the drivers via the manufacturer's websites. Alternatively remove the devices that might be using these drivers and uninstall the software to see if it makes a difference.
      My ComputersSystem Spec

  3.    22 Mar 2017 #3

    Unfortunately this is a problem that occurs at a frequency that is enough to be a problem but not enough to quickly and easily troubleshoot. I've installed the latest drivers and crossing my fingers that it'll solve the problem.

    All the search results with people getting BSOD's using these drivers over Windows drivers don't fill me with a lot of hope though.
      My ComputerSystem Spec


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