1.    20 Mar 2017 #1
    Join Date : Mar 2017
    Posts : 4
    Windows 10 x64

    BSOD Intermittent when turning PC on


    Hello,

    I've been having BSODs intermittently for a while now, as far as I can remember they just happen when my PC is booting up. I have tried to pinpoint the problem using Whocrashed software to no avail. At the beginning the software was identifying a Panda antivirus driver as the culprit, I uninstalled Panda and installed Avira. When I run the analysis it says it was not able to determine the culprit, even with Windows collecting full dumps.

    Once the computer has booted successfully I haven't had any problems or BSODs. I am able to run memory and processing intensive software without any issues. Let me know if you need any further information.

    Thank you,
      My ComputerSystem Spec
  2.    20 Mar 2017 #2
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,340
    Windows 10 Pro X64 16299.19

    Latest dump indicates a problem with jnprns.sys.
    Code:
    ffffdc81`4fc999b8  fffff802`fea68f95*** WARNING: Unable to verify timestamp for jnprns.sys
    *** ERROR: Module load completed but symbols could not be loaded for jnprns.sys
     jnprns+0x8f95
    Driver Description: Juniper Network Agent driver
    Driver Update Site: Download Software - Support - Juniper Networks
    The one you have is fairly old: 10/30/2014 2:38:20 PM C:\WINDOWS\system32\DRIVERS\jnprns.sys
    Code:
    Name	[00000000] Juniper Networks Virtual Adapter Manager
    Adapter Type	Not Available
    Product Type	Juniper Networks Virtual Adapter Manager
    Installed	Yes
    PNP Device ID	ROOT\JNPRVAMGR\0000
    Last Reset	3/20/2017 12:18 PM
    Index	0
    Service Name	
    IP Address	Not Available
    IP Subnet	Not Available
    Default IP Gateway	Not Available
    DHCP Enabled	No
    DHCP Server	Not Available
    DHCP Lease Expires	Not Available
    DHCP Lease Obtained	Not Available
    MAC Address	Not Available
    Driver	c:\windows\system32\drivers\jnprvamgr.sys (5.2.0.6009, 44.29 KB (45,352 bytes), 2/12/2016 9:36 AM)
    Update or revmove it, see if that resolves the problem.
      My ComputersSystem Spec
  3.    20 Mar 2017 #3
    Join Date : Mar 2017
    Posts : 4
    Windows 10 x64
    Thread Starter

    Thank you for the fast reply. That driver was a vestige of an old virtual network adapter software, which was previously uninstalled. Went ahead and removed all traces of it. It usually takes a couple of boots for the problem to appear, so I'll keep you posted if anything comes up. So far I have restarted a couple of times without getting a BSOD.
      My ComputerSystem Spec
  4.    10 Apr 2017 #4
    Join Date : Mar 2017
    Posts : 4
    Windows 10 x64
    Thread Starter

    After a couple of weeks without any issues, today I got a BSOD when starting Windows. I have attached the zip files with the log.

    Thank you,
      My ComputerSystem Spec
  5.    10 Apr 2017 #5
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,340
    Windows 10 Pro X64 16299.19

    Nothing useful in the new dump, but I did find this in the event log:
    Code:
    Event[28007]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-Boot
      Date: 2017-04-10T12:36:32.950
      Event ID: 29
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: Darth-Helmet
      Description: 
    Windows failed fast startup with error status 0xC0000001.
    Disable Fast Startup. see if that makes any difference: How to Turn On or Off Fast Startup in Windows 10

    See this article on HowToGeek.com: The Pros and Cons of Windows 10’s “Fast Startup” Mode
      My ComputersSystem Spec
  6.    30 Apr 2017 #6
    Join Date : Mar 2017
    Posts : 4
    Windows 10 x64
    Thread Starter

    Thank you, that fixed the problem for a while. After the latest Windows 10 updates, I have new crashes during boot up. Attached is my zip file.

    Thank you so much for all the help
      My ComputerSystem Spec
  7.    30 Apr 2017 #7
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,340
    Windows 10 Pro X64 16299.19

    Looks like Fast startup got enabled with the update:
    Code:
    Event[1400]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-Boot
      Date: 2017-04-30T12:22:20.531
      Event ID: 29
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: Darth-Helmet
      Description: 
    Windows failed fast startup with error status 0xC0000001.
    Disable Fast startup again and see if that helps.
      My ComputersSystem Spec

 


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