Windows 10: BSOD ATTEMPTED_ SWITCH_FROM_DPC while using AOMEI Backupper

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  1. axe0's Avatar
    Posts : 13,641
    Windows 10 Pro
       06 Apr 2017 #21

    Ah, if only that were true... my experience has been otherwise...
    You can ask, is it because of a problem with the test or with the drive itself? I've mostly seen it being a problem with the test.

    You mean the screenshots from HD Tune? Probably not critical. Don't know why you're not seeing them. I've reloaded my browser & they still show up.
    Looking at the source, it seems the images are gone (error 410)
      My ComputersSystem Spec

  2.    18 Apr 2017 #22


    Just to let you know what happened next...

    I did a few disk tests that I could, all involving full-surface scans. The disk seems fine according to those. I did not find a test that is as comprehensive as SpinRite that I could use, so I'm keeping my fingers (figuratively) crossed.

    Meanwhile, I was surprised to get a couple new BSODs:

    To me these seemed to indicate RAM problems, so I followed the advice on the memtest page. almost immediately, it reported a bunch of errors:

    Repeating the test repeatedly showed memory problems of various magnitude.

    Aha! I thought. So I took out half the memory and ran it again. No problems, so I figured it must be the removed half of the memory (or the slots they were in). So I ran the tests again with just the removed memory reinstalled ... no problems! So I put the other half of the memory in the original slots and ran again... no problems! In short, every which way I tested showed no problems. The last thing I did was to leave the memory with the sticks swapped from the original configuration and ran a very long test - after 15 passes, still no errors detected:

    For good measure, I also ran 4 passes of the Passmark free version of memtest86 - also detected no errors.

    So.... I don't know why I was getting those memory errors - maybe reseating the sticks cleaned the contacts or just gave a better connection. At any rate, I'm moving on and hoping that all is now well. We'll see if it blue-screens again...

      My ComputerSystem Spec

  3. axe0's Avatar
    Posts : 13,641
    Windows 10 Pro
       24 Apr 2017 #23

    Hi Yoshm,

    I'm sorry for the delay.

    How's your system behaving?
      My ComputersSystem Spec

  4. philc43's Avatar
    Posts : 3,563
    64bit Win 10 Pro ver 1803 Build 17134.285 and W10 Insider Build 18234
       26 Apr 2017 #24

    Let me know if you need any further help while @axe0 is away :)
      My ComputersSystem Spec

  5.    10 May 2017 #25

    Thanks. Well, my system is continuing to have a variety of BSODs. I am not sure if I should start a new thread or continue in this one. At this point, since replacing the hard drive & reinstalling Windows form scratch, I've had about 8 BSODs, with a variety of stopcodes. Here's the report from Nirsoft's BlueScreenView:
    Crash List

    Created by using BlueScreenView

    Dump File Crash Time Bug Check String Bug Check Code Parameter 1 Parameter 2 Parameter 3 Parameter 4 Caused By Driver Caused By Address File Description Product Name Company File Version Processor Crash Address Stack Address 1 Stack Address 2 Stack Address 3 Computer Name Full Path Processors Count Major Version Minor Version Dump File Size
    051017-8515-01.dmp 5/10/2017 9:21:19 AM KMODE_EXCEPTION_NOT_HANDLED 0x0000001e ffffffff`c0000096 fffff806`88e444bc 00000000`00000000 00000000`00000000 dxgkrnl.sys dxgkrnl.sys+1b44bc x64 ntoskrnl.exe+14e7c0 C:\Windows\Minidump\051017-8515-01.dmp 8 15 14393 545,956
    050417-9484-01.dmp 5/4/2017 3:54:14 PM SYSTEM_THREAD_EXCEPTION_NOT_HANDLED 0x1000007e ffffffff`c0000005 fffff800`e0c6b958 ffff9501`acd88368 ffff9501`acd87b90 ntoskrnl.exe ntoskrnl.exe+1f1958 x64 ntoskrnl.exe+1f1958 C:\Windows\Minidump\050417-9484-01.dmp 8 15 14393 513,508
    042617-8078-01.dmp 4/26/2017 2:12:46 PM 0x00000154 ffff9b89`93a0c000 ffff8901`3ddcc050 00000000`00000002 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+14e7c0 x64 ntoskrnl.exe+14e7c0 C:\Windows\Minidump\042617-8078-01.dmp 8 15 14393 546,348
    042317-8906-01.dmp 4/23/2017 9:58:13 AM MEMORY_MANAGEMENT 0x0000001a 00000000`00041284 00007ff8`57a90000 00000000`00000000 fffff500`10804310 ntoskrnl.exe ntoskrnl.exe+14e7c0 x64 ntoskrnl.exe+14e7c0 C:\Windows\Minidump\042317-8906-01.dmp 8 15 14393 537,484
    042017-8453-01.dmp 4/20/2017 9:57:17 AM SYSTEM_THREAD_EXCEPTION_NOT_HANDLED 0x1000007e ffffffff`c0000005 fffff802`f487b958 ffff8300`b3b88368 ffff8300`b3b87b90 ntoskrnl.exe ntoskrnl.exe+1f1958 x64 ntoskrnl.exe+1f1958 C:\Windows\Minidump\042017-8453-01.dmp 8 15 14393 538,908
    041317-8109-01.dmp 4/13/2017 11:37:38 PM 0x0000012b ffffffff`c00002c4 00000000`000003ef 00000000`2da79e10 ffffc601`02ff7000 ntoskrnl.exe ntoskrnl.exe+14e7c0 x64 ntoskrnl.exe+14e7c0 C:\Windows\Minidump\041317-8109-01.dmp 8 15 14393 677,244
    040617-9156-01.dmp 4/6/2017 10:14:22 PM SYSTEM_THREAD_EXCEPTION_NOT_HANDLED 0x1000007e ffffffff`c0000005 fffff802`14882958 ffffa280`d2353368 ffffa280`d2352b90 ntoskrnl.exe ntoskrnl.exe+1f1958 x64 ntoskrnl.exe+1f1958 C:\Windows\Minidump\040617-9156-01.dmp 8 15 14393 530,412
    033017-8187-01.dmp 3/30/2017 4:54:21 PM BAD_POOL_HEADER 0x00000019 00000000`00000020 ffffba8c`d2e2b450 ffffba8c`d2e2b490 00000000`04040012 FLTMGR.SYS FLTMGR.SYS+345e8 x64 ntoskrnl.exe+14a510 C:\Windows\Minidump\033017-8187-01.dmp 8 15 14393 546,140

    Most (but not all) have happened while resuming Windows 10 from hibernation. The most recent (KMODE_EXCEPTION_NOT_HANDLED) happened this morning.

    I'm not an expert in analyzing dump files, but I used BlueScreenView to see the stack & they all mention the VGA boot driver (but not only that - in fact, the list is very similar in all the files). Here's the beginning of today's dump (see rows I marked red):

    Filename Address In Stack From Address To Address Size Time Stamp Time String Product Name File Description File Version Company Full Path
    dxgkrnl.sys dxgkrnl.sys+1b44bc fffff806`88c90000 fffff806`88eaf000 0x0021f000 0x58d9f03f 3/28/2017 8:10:23 AM
    ntoskrnl.exe ntoskrnl.exe+183990 fffff802`c1e8b000 fffff802`c26a3000 0x00818000 0x58d9f097 3/28/2017 8:11:51 AM
    hal.dll fffff802`c1e16000 fffff802`c1e8b000 0x00075000 0x57dac91a 9/15/2016 7:15:22 PM
    kd.dll fffff802`c0419000 fffff802`c0424000 0x0000b000 0x57899bfc 7/16/2016 5:29:16 AM
    mcupdate_GenuineIntel.dll fffff806`86150000 fffff806`861de000 0x0008e000 0x57899bb5 7/16/2016 5:28:05 AM
    werkernel.sys fffff806`861e0000 fffff806`861f0000 0x00010000 0x57899be3 7/16/2016 5:28:51 AM
    CLFS.SYS fffff806`85e00000 fffff806`85e63000 0x00063000 0x584a76cf 12/9/2016 12:18:07 PM
    tm.sys fffff806`85e70000 fffff806`85e95000 0x00025000 0x57f4c3a4 10/5/2016 12:11:00 PM
    PSHED.dll fffff806`85ea0000 fffff806`85eb7000 0x00017000 0x578997a4 7/16/2016 5:10:44 AM Microsoft® Windows® Operating System Platform Specific Hardware Error Driver 10.0.14393.0 (rs1_release.160715-1616) Microsoft Corporation C:\Windows\system32\PSHED.dll
    BOOTVID.dll fffff806`85ec0000 fffff806`85ecc000 0x0000c000 0x5789979d 7/16/2016 5:10:37 AM Microsoft® Windows® Operating System VGA Boot Driver 10.0.14393.0 (rs1_release.160715-1616) Microsoft Corporation C:\Windows\system32\BOOTVID.dll
    FLTMGR.SYS fffff806`85ed0000 fffff806`85f32000 0x00062000 0x578997a5 7/16/2016 5:10:45 AM
    msrpc.sys fffff806`85f40000 fffff806`85f9d000 0x0005d000 0x57899a8a 7/16/2016 5:23:06 AM

    I have no idea if my surmise is correct...

    What would you advise? Should I start a new thread? Attach a collection of minidump files? Do the whole BSOD posting procedure over again to collect all system info (with DM Log Collector)? Should I focus on my VGA hardware & driver?

    Any advice will be much appreciated.

      My ComputerSystem Spec

  6. philc43's Avatar
    Posts : 3,563
    64bit Win 10 Pro ver 1803 Build 17134.285 and W10 Insider Build 18234
       10 May 2017 #26

    Please post a new set of files using the DM_log_collector and we can take a fresh look at what is happening.
      My ComputersSystem Spec

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