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  1.    17 Mar 2017 #1
    Join Date : Mar 2017
    Posts : 5
    Windows 10

    Repeated BSOD on Windows 10, mostly ntoskrnl.exe


    Hi everyone,

    My Windows 10 computer has suddenly started producing BSODs lately. It's a Lenovo T440s. The error produced is MEMORY_MANAGEMENT.

    BlueScreenView shows it's mainly caused by address ntoskrnl.exe+142970.

    I tried Driver Verifier, but then Windows wouldn't boot at all (it keeps showing BSOD of IRQL_NOT_LESS_THAN_OR_EQUAL). I used system restore to boot normally again.

    I've updated all the drivers through Lenovo's software update tool, except the BIOS. No new devices lately. Nothing seems noteworthy in Windows Update either.

    The computer used to be Windows 8.1, and I got the free upgrade to 10. It's been working fine up until the last month or so.

    Memtest86+ and SSDLife show that it's not RAM or SSD.

    Any help is appreciated!

    Attachment 125560
      My ComputerSystem Spec
  2.    18 Mar 2017 #2
    Join Date : Feb 2017
    Posts : 33
    Windows 10 64bit

    Well just some initial looking around, It appears you only have 4GB of Memory.. IT could be not enough memory for what you are asking it too do.. I do believe you need more memory..

    Are you running a new program within the last month?? The minimum Windows specs is 2GB Ram for Win 10 on 64bit.. that only leaves you 2GB for other applications.. I think that is your initial problem..
      My ComputerSystem Spec
  3.    18 Mar 2017 #3
    Join Date : Jun 2015
    Posts : 12,865
    Windows 10 Pro

    4GB is enough to run Windows 10 properly, there are many who do.


    SSDLife, is only able to read the SMART of the SSD so far the screenshots of their website show. Meaning that it doesn't do anything with the file system of Windows itself.
    There are multiple event logs about the file system having issues, my suggestions:
    1. Cleanup the partitions, you need to have have at least 10-15% free space
    2. Run in an admin command prompt the following command
    Code:
    chkdsk C: /r&chkdsk D: /r
    The free space is required, else chkdsk will get issues and Windows won't be able to do background things like maintenance.
    Next, the chkdsk command can only run when the system reboots, because chkdsk needs to unmount the partition to check it. In the case of the OS partition it is only possible when the system is offline.
    When chkdsk asks you to schedule it on the next reboot, press Y and reboot.
      My ComputersSystem Spec
  4.    18 Mar 2017 #4
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,345
    Windows 10 Pro X64 16299.19

    @axeo, noticed he is at build 10586 which is pretty old for Windows 10. Needs to update to the current 14393.953 build.
      My ComputersSystem Spec
  5.    18 Mar 2017 #5
    Join Date : Jun 2015
    Posts : 12,865
    Windows 10 Pro

    That could be a next step, after the free space issue & file system issue.
      My ComputersSystem Spec
  6.    20 Mar 2017 #6
    Join Date : Mar 2017
    Posts : 5
    Windows 10
    Thread Starter

    Thanks all for the help. Here is the chkdsk log:
    Code:
    Checking file system on C:
    The type of the file system is NTFS.
    Volume label is Windows8_OS.
    
    A disk check has been scheduled.
    Windows will now check the disk.                         
    
    Stage 1: Examining basic file system structure ...
      458752 file records processed.                                                         File verification completed.
      16093 large file records processed.                                      0 bad file records processed.                                      
    Stage 2: Examining file name linkage ...
    The file reference 0xab000000015fdb of index entry 6B9CA31C5DE4CE8D701FAD3DA1BE894122C7E604 of index $I30
    with parent 0x1a140 is not the same as 0xa8000000015fdb.
    Deleting index entry 6B9CA31C5DE4CE8D701FAD3DA1BE894122C7E604 in index $I30 of file 106816.
    The file reference 0xab000000015fdb of index entry 6B9CA3~1 of index $I30
    with parent 0x1a140 is not the same as 0xa8000000015fdb.
    Deleting index entry 6B9CA3~1 in index $I30 of file 106816.
    The file reference 0x123000000015fda of index entry AAD91963EE6F778FD67AF8C4384E5214505774C3 of index $I30
    with parent 0x1a140 is not the same as 0x120000000015fda.
    Deleting index entry AAD91963EE6F778FD67AF8C4384E5214505774C3 in index $I30 of file 106816.
    The file reference 0x123000000015fda of index entry AAD919~1 of index $I30
    with parent 0x1a140 is not the same as 0x120000000015fda.
    Deleting index entry AAD919~1 in index $I30 of file 106816.
      569436 index entries processed.                                                        Index verification completed.
    CHKDSK is scanning unindexed files for reconnect to their original directory.
    Recovering orphaned file A7D538~1 (90074) into directory file 106816.
    Recovering orphaned file A7D538BA17CC43106DA0872A1F09EAFDBB1D4BCD (90074) into directory file 106816.
      2 unindexed files scanned.                                         Recovering orphaned file DD4E4F~1 (90075) into directory file 106816.
    Recovering orphaned file DD4E4FD7BA3A44565F8E6B37609EB3E0372BF471 (90075) into directory file 106816.
      2 unindexed files recovered to original directory.
      0 unindexed files recovered to lost and found.                     
    Stage 3: Examining security descriptors ...
    Cleaning up 171 unused index entries from index $SII of file 0x9.
    Cleaning up 171 unused index entries from index $SDH of file 0x9.
    Cleaning up 171 unused security descriptors.
    Security descriptor verification completed.
      55343 data files processed.                                            CHKDSK is verifying Usn Journal...
    Usn Journal verification completed.
    
    Stage 4: Looking for bad clusters in user file data ...
      458736 files processed.                                                                File data verification completed.
    
    Stage 5: Looking for bad, free clusters ...
      1757209 free clusters processed.                                                        Free space verification is complete.
    Correcting errors in the Volume Bitmap.
    
    Windows has made corrections to the file system.
    No further action is required.
    
      62337020 KB total disk space.
      54567404 KB in 319579 files.
        204268 KB in 55344 indexes.
             0 KB in bad sectors.
        536512 KB in use by the system.
         65536 KB occupied by the log file.
       7028836 KB available on disk.
    
          4096 bytes in each allocation unit.
      15584255 total allocation units on disk.
       1757209 allocation units available on disk.
    
    Internal Info:
    00 00 07 00 cb b7 05 00 8b af 0a 00 00 00 00 00  ................
    10 03 00 00 07 93 00 00 00 00 00 00 00 00 00 00  ................
    
    Windows has finished checking your disk.
    Please wait while your computer restarts.
    It looks like Windows fixed something? D seems ok. I'll keep running the computer and see if it's fixed. Anything else I should try?
      My ComputerSystem Spec
  7.    20 Mar 2017 #7
    Join Date : Mar 2017
    Posts : 5
    Windows 10
    Thread Starter

    Another BSOD, looked exactly the same as most of the rest. The dump file is attached. I'll try running Windows Update. It says there's a "Feature update to Windows 10, version 1607" available? And I I realized that I forgot to upgrade the RAM after I bought the computer. Maybe I'll upgrade it if that might help.

    Attachment 125973
      My ComputerSystem Spec
  8.    21 Mar 2017 #8
    Join Date : Jun 2015
    Posts : 12,865
    Windows 10 Pro

    I hope you're aware about RAM and laptops? That you cannot just install any kind you'd want?

    As @Ztruker mentioned, update to the latest Windows 10 is the next step to go. This, however, requires at least 30GB of free space on the OS partition.
      My ComputersSystem Spec
  9.    21 Mar 2017 #9
    Join Date : Mar 2017
    Posts : 5
    Windows 10
    Thread Starter

    Yes, I'm aware about how to upgrade RAM. Is having only 4GB RAM likely to be causing these BSODs, though? If so, I'll try to upgrade sooner rather than later.

    And, I'll try to make my C partition bigger. But can an older Windows 10 version really be the cause of the BSODs all of a sudden?

    If it's any help, the BSOD's only seem to happen while Firefox (fully updated) is running. Relevant?
      My ComputerSystem Spec
  10.    22 Mar 2017 #10
    Join Date : Jun 2015
    Posts : 12,865
    Windows 10 Pro

    The 4 GB amount is no reason for a BSOD.

    In certain cases it can, due to update issues, but in general it is a good idea to try to keep the OS up to date.

    See if disabling hardware acceleration helps
    Hardware acceleration and WindowBlinds causes Fire... - Mozilla Support Community option 2
      My ComputersSystem Spec

 
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