Windows 10: BSOD when Running Elite Dangerous mostly.

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  1.    16 Mar 2017 #1

    BSOD when Running Elite Dangerous mostly.

    Hi Forums,

    I had 3 BSO in the past 3 days and I wanted to find out what wascausing them.. The last ne I had occurred on 3-16-17. Istarted EliteDangeous Horizons an the computer BSOD.. I had found heDMP filesand made a report for yous per your Instructions I will upload the file I created in a minute..

    The BSOD seems to be happening when Launching games like ED and LOTRO..I guess all the relavent infor will be in the logs.. If you need mode Info Please ask.. I do have my System specs in the signature..

    I also recently updatedmy NVidia Graphics driver so maybe they are causing an issue.. I think new ones are out too..

    I appreciate any Help, Thank You
      My ComputerSystem Spec

  2. Ztruker's Avatar
    Posts : 6,399
    Windows 10 Pro X64 17134.191
       16 Mar 2017 #2

    There is a newer Nvidia driver, give it a try.
    Version:  378.78 WHQL
    Release Date:  2017.3.9
    Meanwhile I'll look at the dumps.

    Last dump indicates a problem with nvstusb.sys.
    *** WARNING: Unable to verify timestamp for nvstusb.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvstusb.sys
    Probably caused by : memory_corruption
    This belongs to NVIDIA Stereoscopic 3D so definitely points to the Nvidia card or driver.
    I suggest completely uninstalling the Nvidia display drivers using Display Driver Uninstaller (DDU) from WagnardMobile (near bottom of page) then get the latest driver for you Nvidia card here: NVIDIA Driver Downloads

    Then do a custom install of only the NVidia graphics driver and the PhysX driver.

    See if that gets rid of the problem.
      My ComputersSystem Spec

  3.    17 Mar 2017 #3

    Well I still use 3D vision.. I may try and older driver.. I would like to know how you guys read these dmp files to get the info??
      My ComputerSystem Spec

  4.    17 Mar 2017 #4

    Hi JLAF5150,

    we are using Windows Debugger (WinDBG) to open those .dmp files. There are many Infos u can get from them, bugcheck code & description, failed loaded modules (drivers) and hardware infos.

    If u are interested here are some links:

    BSOD Index
    Driver Reference Table (DRT)
    WinDBG - The Basics for Debugging Crash Dumps in Windows 10
    Windows BSOD analysis - A thorough usage guide
    Common WinDbg Commands (Thematically Grouped)
      My ComputerSystem Spec

  5.    17 Mar 2017 #5

    Hey WOW thank you so much
      My ComputerSystem Spec

  6.    17 Mar 2017 #6

    Well looking into the dmp files it appeared the first dmp might have been a TDR Timeout.. I did install an older driver as it seemed stable before..

    I will take a look at those other 2 files later right now I think it is bedtime
      My ComputerSystem Spec

  7.    18 Mar 2017 #7

    Well I had another BSOD and I did not get the file saved.. So I am still having issues and I reinstalled the older driver 376.33..

    It BSOD when I went to launch Elite Dangerous..
      My ComputerSystem Spec

  8.    18 Mar 2017 #8

    Well Ztrucker that was part of the problem the NVidia emitter but I found the cause.. IT seems running Win 10 it shuts off the emitter and when launching a Game the emitter causes a BSOD because of a Bug.. There was a post on it and it clicked on this last dmp file..

    I found the post over GeForce Forums that described this issue and to fix it you either have to turn on the emitter before launching any game.. I am using Hardware info to reenable the emitter before Launching as to not cause a BSOD.. so this problem should be solved..

    Hopefully I do not get anymore BSOD IF so I will let you know but I think this is solved will give it a few more days to be sure..

    Thank you Everybody..
      My ComputerSystem Spec

  9. Ztruker's Avatar
    Posts : 6,399
    Windows 10 Pro X64 17134.191
       19 Mar 2017 #9

    Is this for a nVidia GeForce Wireless 3D Stereo Glasses Kit with Emitter?
      My ComputersSystem Spec

  10.    19 Mar 2017 #10

    Yes It is
      My ComputerSystem Spec

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