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  1.    16 Mar 2017 #1
    Join Date : Mar 2017
    Posts : 13
    Windows 10

    BSOD while using second monitor via adapter after a number of updates.


    Hi guys,

    After a few months of searching I found this forum which seems my best shot of getting this issue resolved.

    I have a Gateway computer which was updated to Win10 some time ago and added a second monitor so my wife could work better on it. After some updates came down, it started to get the BSOD to the point I had to take off the USB adapter.

    It is a Gateway tower with Intel Pentium Duo processor and Intel graphics card

    Thanks in advance!

    Leo
    Last edited by leonardocal; 07 Apr 2017 at 11:40.
      My ComputerSystem Spec
  2.    16 Mar 2017 #2
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,347
    Windows 10 Pro X64 16299.19

    The newest dump is over two months old, 1/12/2017. Is that how long it's been since you had a BSOD?

    The 1/12 dump shows a problem with Rtnicxp.sys.
    Code:
    *** WARNING: Unable to verify timestamp for Rtnicxp.sys
    *** ERROR: Module load completed but symbols could not be loaded for Rtnicxp.sys
    RtNICXP stands for Realtek NIC driver for Windows XP. The one you have is old:
    3/31/2008 1:41:05 AM C:\WINDOWS\system32\drivers\Rtnicxp.sys

    You NIC appears to be Realtek RTL8139/810x Family Fast Ethernet NIC. No idea why you still have an old XP based NIC driver installed.

    I suggest you uninstall it from Device Manager then reboot and let Windows rediscover it and reload the driver, see if that makes any difference.

    Also, the driver for your onboard Intel video chip is very old, 9/30/2012 8:00:00 PM.

    One of the older 1/4 dumps indicates a problem with t1pusb.sys.
    Code:
    Product:     USB Graphics Device (1P)
    Company:     Magic Control Technology Corp.
    Description: USB Graphics Device (1P) Driver
    Was this the device you used to connect a 2nd display?
      My ComputersSystem Spec
  3.    18 Mar 2017 #3
    Join Date : Mar 2017
    Posts : 13
    Windows 10
    Thread Starter

    Thanks Rich!
    I haven't used the Eclipse USB adapter in that long while looking for solutions.

    When I hit "update driver" says the best one is installed in both of those. Should I delete both in device manager?
      My ComputerSystem Spec
  4.    18 Mar 2017 #4
    Join Date : Mar 2017
    Posts : 13
    Windows 10
    Thread Starter

    Here is the new log.

    Deleted drivers and rebooted.

    A driver slightly updated but not by much and the other didn't change.

    Had to disconnect the adapter to be able to get the computer to stop the BSOD'ing

    It has happened with two different adapters and with different monitors attached.
    Last edited by leonardocal; 07 Apr 2017 at 11:40.
      My ComputerSystem Spec
  5.    24 Mar 2017 #5
    Join Date : Mar 2017
    Posts : 13
    Windows 10
    Thread Starter

    Bumping it up
      My ComputerSystem Spec
  6.    24 Mar 2017 #6
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,347
    Windows 10 Pro X64 16299.19

    The 3/18 dump shows the following:
    Code:
    BugCheck 50, {95d88000, 2, bff11c9e, 0}
    
    *** WARNING: Unable to verify timestamp for t1pusb.sys
    *** ERROR: Module load completed but symbols could not be loaded for t1pusb.sys
    *** WARNING: Unable to verify timestamp for mctkmd.sys
    *** ERROR: Module load completed but symbols could not be loaded for mctkmd.sys
    
    Could not read faulting driver name
    Probably caused by : t1pusb.sys ( t1pusb+1c9e )
    t1pusb.sys
    Product: USB Graphics Device (1P)
    Company: Magic Control Technology Corp.
    Description: USB Graphics Device (1P) Driver

    mctkmd.sys
    Product: LDDM Kernel Mode Driver for Magic Control Technology Corporation
    Company: Magic Control Technology Corporation
    Description: LDDM Kernel Mode Driver for Magic Control Technology Corporation

    Are you using a device from Magic Control? If so, let me know what it is and remove it or find an updated driver.
      My ComputersSystem Spec
  7.    24 Mar 2017 #7
    Join Date : Mar 2017
    Posts : 13
    Windows 10
    Thread Starter

    It's a:
    MAD CATZ (used to be Eclipse) SEE2 UV150

    • Brand Name: Mad Catz
    • Model Number: TRI904050001/04/1
    • Item Package Quantity: 1
    • Graphics Coprocessor: Tritton
    • Graphics Card Ram Memory: 512 MB
      My ComputerSystem Spec
  8.    24 Mar 2017 #8
    Join Date : Mar 2017
    Posts : 13
    Windows 10
    Thread Starter

    I deleted driver and installed device and windows searched driver and installed the same. I downloaded Eclipse driver but says I have a newer one installed.

    EDIT: I just saw software I downloaded under Eclipse is published by Magic Control Technology Corp.

    I also found this:
    [SOLVED] How do I remove a driver installed by Windows Update - Windows 7 Forum - Spiceworks

    So I wonder if that is the whole problem.
      My ComputerSystem Spec
  9.    24 Mar 2017 #9
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,347
    Windows 10 Pro X64 16299.19

    Sure sounds like that may be the root cause since all was well until the update.
      My ComputersSystem Spec
  10.    30 Mar 2017 #10
    Join Date : Mar 2017
    Posts : 13
    Windows 10
    Thread Starter

    Since I don't think anyone wil make a newer driver, I might have to switch adapters but I had tried another and had same results.
      My ComputerSystem Spec

 
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