Windows 10: Randomly crash with 2 sticks of RAM but run fine with 1 stick. Solved

  1.    15 Mar 2017 #1

    Randomly crash with 2 sticks of RAM but run fine with 1 stick.

    Part List
    -CPU Intel Core i7-6700K 4.0GHz Quad-Core Processor
    -CPU Cooler Corsair H60 54.0 CFM Liquid CPU Cooler
    -Motherboard Asus Z170M-PLUS Micro ATX LGA1151 Motherboard
    -Memory G.Skill Ripjaws V Series 16GB (2 x 8GB) DDR4-3000 Memory
    -Storage Samsung 850 EVO-Series 250GB 2.5" Solid State Drive
    -Storage Western Digital BLACK SERIES 1TB 3.5" 7200RPM Internal Hard Drive
    -Video Card EVGA GeForce GTX 1080 8GB Superclocked Gaming ACX 3.0 Video Card
    -Case Thermaltake Core V21 MicroATX Mini Tower Case
    -Power Supply EVGA SuperNOVA G2 550W 80+ Gold Certified Fully-Modular ATX Power Supply
    -Wireless Network Adapter Gigabyte GC-WB867D-I PCI-Express x1 802.11a/b/g/n/ac Wi-Fi Adapter

    So as the title says, I randomly crash after on hour or so of uptime when I have both sticks of RAM in. Once it crashes, it will restart and crash again until I turn it off.

    Things I have done
    -Ran memtest86 with both sticks and got over a million errors before the test crashed on pass 4/4.
    -Ran memtest with each individual stick and they both passed with 0 errors.
    -Moved both sticks to the secondary slots of my mobo but still crashed.
    -Made sure the mobo slots were working by switching a single stick around and running memtest.
    -Updated bios and mobo chipset through asus website.
    -Updated gpu drivers through geforce experience.
    -Made sure every other driver was up to date through the device manager.
    -Also tried setting up an xmp profile that made the RAM run at its timings and speed.
    -Tried reinstalling windows

    In this screenshot of bluescreenviewer, all crashes are with 2 sticks of ram except for the system service exception errors and the blank one before it that occurred on 3/10/2017. Imgur: The most awesome images on the Internet
    Last edited by Slomy; 15 Mar 2017 at 04:18.
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,612
    Windows 10 Pro
       15 Mar 2017 #2

    Check ASUS for BIOS updates.

    Please run CPU-Z | Softwares | CPUID, open it and make screenshots of the following tabs
    • CPU
    • Mainboard
    • Memory
    • SPD*
    • Graphics

    *SPD shows the details of each stick, you can show the details by choosing different slots in the left upper corner.
    Please make screenshots of each stick.

    Please post each screenshot in your next reply/replies.
      My ComputersSystem Spec

  3.   My ComputerSystem Spec

  4. axe0's Avatar
    Posts : 13,612
    Windows 10 Pro
       15 Mar 2017 #4

    What are the current XMP settings for the RAM in the BIOS?
      My ComputersSystem Spec

  5.    16 Mar 2017 #5

    XMP is currently set to disabled. I tried having it a profile 1 which changed a lot of bios settings from auto to the timings and speed that the ram should be running at but it still crashed.
      My ComputerSystem Spec

  6. axe0's Avatar
    Posts : 13,612
    Windows 10 Pro
       16 Mar 2017 #6

    Differently worded, what are the RAM settings.
      My ComputersSystem Spec

  7.    16 Mar 2017 #7

    RAM speed, timings, and voltage are all set to auto.
      My ComputerSystem Spec

  8. axe0's Avatar
    Posts : 13,612
    Windows 10 Pro
       16 Mar 2017 #8

    For the ease of testing, do you have another system or do you know someone who is willing to let you run MemTest86+ on his/her system.
      My ComputersSystem Spec

  9.    16 Mar 2017 #9

    I don't have another system but I might be able to find someone.
      My ComputerSystem Spec

  10.    19 Mar 2017 #10

    Found the problem. After removing 1 stick to use my computer and having tabs of chrome crashing, I decided to run memtest again on the single stick and I got back a lot of errors. I still swapped ram with a friend and his doesn't even show a display with the bad stick. I wonder how it got through memtest the first time I tested it. Anyway, thanks for the help.
      My ComputerSystem Spec


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