Windows 10: Laptop: Repeated BSOD, crashes or freezes (0x0000001a, 0x00000019...)

  1.    14 Mar 2017 #1

    Laptop: Repeated BSOD, crashes or freezes (0x0000001a, 0x00000019...)


    Greetings, i'm writing for a problem i've been having for a while with my laptop and that has been worsening over months. Sometimes the computer freezes, sometimes it shuts down in an istant like in a power cut, sometimes it BSODs with different codes, as you can see in the attachements. I often see the screen distorting just before crashing, or i hear the audio stuttering; most of the times, i can't use the pc for a while, since it keeps crashing/freezing many times if i try to restart it.

    The problem often (but not always) presents itself after i play some games, even card games. As you can see from this pic, overheating is a problem and i'll try to fix it, but i'd also like to know if the dumps are indicative of other problems.

    Attachment 125113



    Thank you very much for your attention!



    Attachment 125112
      My ComputerSystem Spec


  2. Posts : 5,703
    Windows 10 Pro X64 16299.192
       14 Mar 2017 #2

    It appears you do not have a legally activated Windows 10 installation. If you can take care of this and get legal then I will be glad to work with you to solve the problem.
      My ComputersSystem Spec


 

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