BSOD Playing Guild Wars 2 x64 -> VIDEO_TDR_Failure -> atikmpag.sys


  1. Posts : 3
    Windows 10 Pro
       #1

    BSOD Playing Guild Wars 2 x64 -> VIDEO_TDR_Failure -> atikmpag.sys


    Let me preface this by saying this only happens when I use Crossfire while playing GW2 and the BSOD does not show when I had my R9 290 in crossfire.

    Situation: In-game and running around, display will turn off. When it turns back on it has no image, just vertical lines of RBG pixles. Then display will turn off and on a few times leading to BSOD.

    BSOD error message: VIDEO_TDR_FAILURE Source: atikmpagsys

    Attached is the DM LOG File

    P.S. - I have already re-installed the video drivers after using DDU after uninstalling.(Did this 3 times)

    Edit: I really hope I did this correctly.
      My Computer


  2. Posts : 926
    Windows 10 Pro
       #2

    0x116

    VIDEO_TDR_ERROR


    A VIDEO_TDR_ERROR always relates to the system's graphics card (TDR = Timeout Detection Recovery). This could be down to a number of reasons including drivers, heat, power to the card, a faulty PCI-e slot or simply a defective GPU. It's in your best interests to employ common sense trouble shooting techniques in these situations.



    • Try later and/or earlier drivers
    • Measure the GPU's temperatures at idle and under load
    • Ensure the GPU is free from dust build up and that the fan is working correctly
    • Reseat the GPU and check all connections are securely made
    • Check PSU voltages in BIOS
    • Try a different card in the system




    Diagnostic Test

     GPU TEST


    Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 10 Forums

    warning   Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.
      My Computer


  3. Posts : 926
    Windows 10 Pro
       #3

    When NZXT installed before Bluescreens u should check if theres any GPU overclocking activated. After that u shouls remove this tool, its known for causing Bluescreens.

    U should also check your RAM configuration. The actual frequency does not match with the memory bar frequency. Maybe something was changed in the BIOS?:

    Code:
    [Memory Device (Type 17) - Length 40 - Handle 0014h]
      Size                          8192MB
      Speed                         3200MHz
      Manufacturer                  0420
      Part Number                   F4-3000C15-8GTZB    
    [Memory Device (Type 17) - Length 40 - Handle 0016h]
      Size                          8192MB
      Speed                         3200MHz
      Manufacturer                  0420
      Part Number                   F4-3000C15-8GTZB
      My Computer


  4. Posts : 3
    Windows 10 Pro
    Thread Starter
       #4

    BSODHunter said:
    When NZXT installed before Bluescreens u should check if theres any GPU overclocking activated. After that u shouls remove this tool, its known for causing Bluescreens.

    U should also check your RAM configuration. The actual frequency does not match with the memory bar frequency. Maybe something was changed in the BIOS?:

    Code:
    [Memory Device (Type 17) - Length 40 - Handle 0014h]
      Size                          8192MB
      Speed                         3200MHz
      Manufacturer                  0420
      Part Number                   F4-3000C15-8GTZB    
    [Memory Device (Type 17) - Length 40 - Handle 0016h]
      Size                          8192MB
      Speed                         3200MHz
      Manufacturer                  0420
      Part Number                   F4-3000C15-8GTZB
    I do not understand this "NZXT installed before Bluescreens" although the GPUs are manually overclocked by me using WATTMAN.

    The frequency of RAM was overclocked by me in BIOS.

    I will double check the seating of the GPU in the PCI slots, although the BSOD only happens in Guild Wars 2 and not in CIV 6 or other graphic intensive games.
      My Computer


  5. Posts : 926
    Windows 10 Pro
       #5

    Overclocking is one of the most common cause of bluescreens. This Forum is only for stock running Systems. Please refere for an overclocking forum for further help. I bet when u remove all OC the BSODs will dissapear.

    See here:
    Common BSOD Error Code List for Overclocking - Overclock.net Community

    0x116 = Low IOH (NB) voltage, GPU issue (most common when running multi-GPU/overclocking GPU)
      My Computer


  6. Posts : 3
    Windows 10 Pro
    Thread Starter
       #6

    Thank you, I'll mark this as solved.
      My Computer


  7. Posts : 926
    Windows 10 Pro
       #7

    Glad I could help u
      My Computer


 

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