BSOD Playing Guild Wars 2 x64 -> VIDEO_TDR_Failure -> atikmpag.sys


  1. Posts : 3
    Windows 10 Pro
       #1

    BSOD Playing Guild Wars 2 x64 -> VIDEO_TDR_Failure -> atikmpag.sys


    Let me preface this by saying this only happens when I use Crossfire while playing GW2 and the BSOD does not show when I had my R9 290 in crossfire.

    Situation: In-game and running around, display will turn off. When it turns back on it has no image, just vertical lines of RBG pixles. Then display will turn off and on a few times leading to BSOD.

    BSOD error message: VIDEO_TDR_FAILURE Source: atikmpagsys

    Attached is the DM LOG File

    P.S. - I have already re-installed the video drivers after using DDU after uninstalling.(Did this 3 times)

    Edit: I really hope I did this correctly.
      My Computer


  2. Posts : 934
    Windows 10 Pro
       #2

    0x116

    VIDEO_TDR_ERROR


    A VIDEO_TDR_ERROR always relates to the system's graphics card (TDR = Timeout Detection Recovery). This could be down to a number of reasons including drivers, heat, power to the card, a faulty PCI-e slot or simply a defective GPU. It's in your best interests to employ common sense trouble shooting techniques in these situations.



    • Try later and/or earlier drivers
    • Measure the GPU's temperatures at idle and under load
    • Ensure the GPU is free from dust build up and that the fan is working correctly
    • Reseat the GPU and check all connections are securely made
    • Check PSU voltages in BIOS
    • Try a different card in the system




    Diagnostic Test

     GPU TEST


    Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 10 Forums

    warning   Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.
      My Computer


  3. Posts : 934
    Windows 10 Pro
       #3

    When NZXT installed before Bluescreens u should check if theres any GPU overclocking activated. After that u shouls remove this tool, its known for causing Bluescreens.

    U should also check your RAM configuration. The actual frequency does not match with the memory bar frequency. Maybe something was changed in the BIOS?:

    Code:
    [Memory Device (Type 17) - Length 40 - Handle 0014h]
      Size                          8192MB
      Speed                         3200MHz
      Manufacturer                  0420
      Part Number                   F4-3000C15-8GTZB    
    [Memory Device (Type 17) - Length 40 - Handle 0016h]
      Size                          8192MB
      Speed                         3200MHz
      Manufacturer                  0420
      Part Number                   F4-3000C15-8GTZB
      My Computer


  4. Posts : 3
    Windows 10 Pro
    Thread Starter
       #4

    BSODHunter said:
    When NZXT installed before Bluescreens u should check if theres any GPU overclocking activated. After that u shouls remove this tool, its known for causing Bluescreens.

    U should also check your RAM configuration. The actual frequency does not match with the memory bar frequency. Maybe something was changed in the BIOS?:

    Code:
    [Memory Device (Type 17) - Length 40 - Handle 0014h]
      Size                          8192MB
      Speed                         3200MHz
      Manufacturer                  0420
      Part Number                   F4-3000C15-8GTZB    
    [Memory Device (Type 17) - Length 40 - Handle 0016h]
      Size                          8192MB
      Speed                         3200MHz
      Manufacturer                  0420
      Part Number                   F4-3000C15-8GTZB
    I do not understand this "NZXT installed before Bluescreens" although the GPUs are manually overclocked by me using WATTMAN.

    The frequency of RAM was overclocked by me in BIOS.

    I will double check the seating of the GPU in the PCI slots, although the BSOD only happens in Guild Wars 2 and not in CIV 6 or other graphic intensive games.
      My Computer


  5. Posts : 934
    Windows 10 Pro
       #5

    Overclocking is one of the most common cause of bluescreens. This Forum is only for stock running Systems. Please refere for an overclocking forum for further help. I bet when u remove all OC the BSODs will dissapear.

    See here:
    Common BSOD Error Code List for Overclocking - Overclock.net Community

    0x116 = Low IOH (NB) voltage, GPU issue (most common when running multi-GPU/overclocking GPU)
      My Computer


  6. Posts : 3
    Windows 10 Pro
    Thread Starter
       #6

    Thank you, I'll mark this as solved.
      My Computer


  7. Posts : 934
    Windows 10 Pro
       #7

    Glad I could help u
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 16:50.
Find Us




Windows 10 Forums