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  1.    14 Mar 2017 #11
    Join Date : Mar 2017
    Posts : 13
    Windows 10
    Thread Starter

    So... quick update on my case.

    I have been unable to find a friend with a DDR4 motherboard. Tonight I may go buy a cheap single DDR4 module and plug it, to see if booting happens at least. I still have no image on my pc.

    I tried to move my current memory module to different DIMM slots, but nothing changed. To me that means two things :
    - Both brand new modules are faulty (that seems unlikely to me though)
    - The DIMM slots are faulty, and I need another motherboard.

    I'm more and more convinced that the motherboard is the problem here.

    Also, could my loss of image be due to memtest86 ? Probably not, I know, but it did happen the second I pressed escape to end the tests.
      My ComputerSystem Spec
  2.    14 Mar 2017 #12
    Join Date : Jan 2016
    Posts : 643
    windows 10 Pro

    Did you reset the BIOS to default and/or reset the bootorder back to your SSD or HD after you changed the bootup to the bootable USB disk.
      My ComputerSystem Spec
  3.    14 Mar 2017 #13
    Join Date : Mar 2017
    Posts : 13
    Windows 10
    Thread Starter

    EDIT cause I did not understand the question right :

    I did not have a chance to go back to the BIOS as I lost the image as soon as I pressed escap to leave Memtest86.

    I tried rebooting with the flashdrive in the USB slot and it did not change anything.
    Last edited by Jbl1706; 14 Mar 2017 at 11:54.
      My ComputerSystem Spec
  4.    14 Mar 2017 #14
    Join Date : Jan 2016
    Posts : 643
    windows 10 Pro

    I would ask for a RMA for the MOBO or if it is possible go back to the shop where you bought it ands ask if the can (physically) test the mobo and/or also test your RAM on a other mobo..
      My ComputerSystem Spec
  5.    14 Mar 2017 #15
    Join Date : Mar 2017
    Posts : 13
    Windows 10
    Thread Starter

    Yeah I am going to return the mobo if I can.

    I just bought a DDR4 module and plugged it on my mother board, no change.

    This time I know the culprit ! Still have no idea why the computer ran normally for a day before crashing.

    Thank you for your help. I hope I can return here in a few days and mark this thread as Resolved
      My ComputerSystem Spec
  6.    15 Mar 2017 #16
    Join Date : Mar 2017
    Posts : 13
    Windows 10
    Thread Starter

    Quick update, the shop that sold me the mother board is refusing to take it back. They asked for pictures of the processor socket and said it was physically damaged. I haven't check it yet, but does this sound possible to you ? That damaged processor pins can cause all the issues I had, especially the memory ones ?

    They said I should be able to repair the damages by using tweezers or something.

    Also, I may have damaged some pins when removing the processor, but my issues certainly started before that.
      My ComputerSystem Spec
  7.    15 Mar 2017 #17
    Join Date : Jan 2016
    Posts : 643
    windows 10 Pro

    At first i am not really a hardware guy.
    But it could be that damaged/ bend pins cause all kind of problems.

    Where the pictures taken before you removed the processor?

    Also it is known/read that shops sometimes use the damaged pins/ socket story to not be liable for warranty.
    Because you now get the "yes no debate". Was the mobo already faulty or is it damaged by the customer.

    Maybe you could make a thread in the Drivers and Hardware forum.
      My ComputerSystem Spec
  8.    15 Mar 2017 #18
    Join Date : Mar 2017
    Posts : 13
    Windows 10
    Thread Starter

    The pictures were taken after I removed the processor. It is possible that I damaged some pins when removing it (I just checked and yes, some of them are twisted), but I am positive I did not damage them when installing it, so I doubt my issues are caused by this. If they were damaged before, I don't know, and even if I did I can't prove it.

    Anyway, I can't be bothered with this any more. I'm stuck with this faulty motherboard that I'll never be able to return. It probably has faulty DIMM slots and now a broken socket. Tomorrow I'll go to an actual shop, not an online one, and by another one. And hope for the best.

    Thank you for your help anyway

    Should I mark this thread as Solved ? I didn't find the real issue, that's frustrating, but there is not much I can do about it.
      My ComputerSystem Spec
  9.    15 Mar 2017 #19
    Join Date : Jan 2016
    Posts : 643
    windows 10 Pro

    I would leave it unsolved.

    Advice: check/ask that your current RAM is compatible with the new mobo you are going to buy.
      My ComputerSystem Spec
  10.    15 Mar 2017 #20
    Join Date : Mar 2017
    Posts : 13
    Windows 10
    Thread Starter

    I will, of course, but my RAM was already compatible with this motherboard, I re-checked when the issue started.
      My ComputerSystem Spec

 
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