WHEA_Uncorrectable_Error, hal.dll

SteveF78 · 11 Mar 2017

So, as the title says, I've been getting a WHEA_Uncorrectable_Error BSOD when playing multiple games (at least BF4 and Ghost Recon Wildlands, so it's not just one game causing issues). It always references hall.dll+3627f per BlueScreenview. But I'm not a debugger, and even though I work in IT, this one is throwing me for a loop. So, any assistance would be appreciated, cause this is getting annoying. Attached is the .zip from DM Log Collector.

Please let me know if you need any more info.

Attachment 124640

axe0 · 11 Mar 2017

Hi SteveF78,

Welcome to the 10forums :)

I have a few things that may help resolve the problem. Just to note, these things I noticed quickly, of they appear to not help anything there is a lot other things to try :)

First, please seat the memory properly according to the manual.
Attachment 124652

Second, check Gigabyte for BIOS updates.

Third, remove any overclocking that is present for the GPU and/or RAM (CPU doesn't look to be overclocked). Overclocking is a common cause for this particular crash, after some time hardware can fail to keep handling the overclock whilst trying to function properly.