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Apparent random BSOD occurences: browsing internet, watching videos...
Hello TenForum,
My computer has been crashing for a while now; it seems to be independent of what I am doing on my system. I have tried many things already but to no avail.
Here are the errors I have been seeing with the BSOD:
- Critical Process Died
- Unexpected Store Exeption
My system:
- Dell Venue 11 Pro 7140
- Windows 10 Home
- Version 10.0.14393
- x64
When my problems began and what I have done so far:
- I started seeing the BSOD after I installed a program (specifically a Tex Editor, though I forget which one now). Obviously I thought the two were related and so I uninstalled the program. This however didn't change anything; I still kept seeing the BSOD.
- Virus scan was run and no issues found.
- Ensured my drivers were up-to-date.
- I had some HD problems start a few weeks after the inital BSOD problems started; I got the error "No bootable device found" upon start-up. See below for details. I ran the tests chkdsk and sfc to make sure everything was fine there. Again, no issues found from either test.
- MemTest was ran to ensure my memory was fine. Again, no issues found.
- Formatted and re-installed windows. The crashes still continued.
- Researched some more and discovered my BIOS version, A05, had some errors associated with it and so upgraded to A09. The crashes still continued.
My latest BSOD was preceded by an Orange SOD, which I had never seen or heard of. A little research told me it could be related to my GPU and so I checked my driver. It was out of date. That was the only change I made to my system prior to this BSOD.
About my HD issue:
- When I would turn my computer on I would infrequently get the error "No bootable device found". I would enter into diagnostics and perform all of the tests. No surprise the HD was not found and obviously not tested. Once the tests were complete I would restart and, without fail, my HD would be recognized and business was as usual.
- This is however no longer an issue. I'm not sure what I did to resolve this unfortunately. I went to the Dell website and used their troubleshooting software and performed various stress tests on my system. In addition to the chkdsk and sfc tests I mentioned above, that's the only additional thing I did.
- If it's necessary to know my HD is a Liteon LJH-128V2G-11 M.2 2260 128GB.
If any more information is required please let me know.
Thank you in advance for your assistance!
Jessica
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