BSOD after clean w10 installtion-"UNEXPECTED STORE EXCEPTION"

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  1. msti
    Posts : 13
    Windows 10 home 64
       New #1

    BSOD after clean w10 installtion-"UNEXPECTED STORE EXCEPTION"


    hey!
    i got a Lenovo yoga 3 pro 1370 with core -m CPU, Liteon L8H-256v2g SSD after a clean windows 10 -genuine installation, UEFI.
    i installed it cause there where BSODs before and though it may be because of corrupted file system.
    now i think its the SSD drive but the tools i check it with say its all good (SSD LIFE and CrystalDiskMark3).
    I DID ran an Memtest v5 for at least 17 hourse and it found no problem. now i got two BSOD and after one of them the laptop didn't recognize the SSD drive until i restart it again, and also, there was no log file for this crash (it's not shown in the BlueScreenView), also, from time to time things get freez for a while.. this is why i think its caused by the SSD drive
    i attached the log here so you can see
    thanks for your help!
      My Computer
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  3. axe0
    Posts : 14,903
    Windows 10 Pro
       New #2

    Please run in an admin command prompt following command
    Code:
    slmgr /dlv
    a pop-up will show within a few moments, please make a screenshot of it and post it.
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  4. msti
    Posts : 13
    Windows 10 home 64
    Thread Starter
       New #3

    I just tried to do so, it freezes for about a minute, then gives bsod with Critical Process Died code.. Now I will try again
      My Computer
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  6. msti
    Posts : 13
    Windows 10 home 64
    Thread Starter
       New #4

    Thanks for the reply!, i just tried to do it and when clicked on the CMD from the menu the laptop froze for about a minute and after that give a BSOD with Critical Process Died error code..
    Attachment 124250
      My Computer
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  7. axe0
    Posts : 14,903
    Windows 10 Pro
       New #5

    That looks OK, although the alligning is unusual.



    Please remove all pirated programs and such from your system before we can start troubleshooting.
    The Forum Rules is meant for everything regarding piracy
    • Discussing it,
    • Asking for guidance,
    • Asking for a crack,
    • The use of it,
    • Etc.

    4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).
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  8. Berton
    Posts : 14,009
    Win10 Pro and Home, Win11 Pro and Home, Win7, Linux Mint
       New #6

    axe0 said:
    That looks OK, although the alligning is unusual.
    I expanded that image enough to see a language/symbols I can't make out, may explain the different alignment of sentences.
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  9. msti
    Posts : 13
    Windows 10 home 64
    Thread Starter
       New #7

    axe0 said:
    That looks OK, although the alligning is unusual.
    Please remove all pirated programs and such from your system before we can start troubleshooting.
    The Forum Rules is meant for everything regarding piracy
    • Discussing it,
    • Asking for guidance,
    • Asking for a crack,
    • The use of it,
    • Etc.
    Attachment 124287the OS is 100% genuine, the key is retrieved from the board. i changed the display language to English from Hebrew and here is the new screenshot
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  10. axe0
    Posts : 14,903
    Windows 10 Pro
       New #8

    The OS is genuine, but some programs may not be. Remove the programs including the cracks before we any more support can be provided.

    In case of the question 'what has a program to do with my problem?' or similar problems:
    1. It is against the forum rules to provide help while piracy is present on the system.
    2. Many programs do use drivers, by illegally activating the programs you alter a part of the program in its functioning. The effect of this alter is unknown and can cause a lot of trouble that is unreliable to troubleshoot.
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  12. msti
    Posts : 13
    Windows 10 home 64
    Thread Starter
       New #9

    I got what you are saying, I did remove MS Office that MAY be cracked, and something I think was a crack, now, there are nothing but the OS and some Free software installations. anyway, if I did miss some please tell me and I will remove it (or even reinstall the OS if needed)
    thanks!
      My Computer
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  13. axe0
    Posts : 14,903
    Windows 10 Pro
       New #10




    Diagnostics Test

     HDD TEST


    Note   Note
    Please run HDTune first, in the order posted!

    Run HDTune to
    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.


    Run SeaTools DOS to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run the long test.
    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.

    Make a photo of the result and post it.

    Run chkdsk
    Disk Check - Windows 7 Help Forums
    Use option TWO with parameter /r
    Upload the chkdsk log Check Disk (chkdsk) - Read Event Viewer Log - Windows 7 Help Forums
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