Windows 10: BSOD after clean w10 installtion-"UNEXPECTED STORE EXCEPTION"

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  1. Posts : 8
    Windows 10 home 64
    Thread Starter
       09 Mar 2017 #11

    here is the HDtune results
      My ComputerSystem Spec

  2. Posts : 8
    Windows 10 home 64
    Thread Starter
       09 Mar 2017 #12

    Chkdsk log:

    Checking file system on C:The type of the file system is NTFS.A disk check has been scheduled.Windows will now check the disk. Stage 1: Examining basic file system structure ... 215296 file records processed. File verification completed. 7376 large file records processed. 0 bad file records processed. Stage 2: Examining file name linkage ... 285706 index entries processed. Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered to lost and found. Stage 3: Examining security descriptors ...Cleaning up 691 unused index entries from index $SII of file 0x9.Cleaning up 691 unused index entries from index $SDH of file 0x9.Cleaning up 691 unused security descriptors.Security descriptor verification completed. 35206 data files processed. CHKDSK is verifying Usn Journal... 41177576 USN bytes processed. Usn Journal verification completed.Stage 4: Looking for bad clusters in user file data ... 215280 files processed. File data verification completed.Stage 5: Looking for bad, free clusters ... 54794271 free clusters processed. Free space verification is complete.Windows has scanned the file system and found no problems.No further action is required. 249479167 KB total disk space. 29866912 KB in 157834 files. 104368 KB in 35207 indexes. 0 KB in bad sectors. 330799 KB in use by the system. 65536 KB occupied by the log file. 219177088 KB available on disk. 4096 bytes in each allocation unit. 62369791 total allocation units on disk. 54794272 allocation units available on disk.Internal Info:00 49 03 00 a5 f1 02 00 f5 d4 05 00 00 00 00 00 00 00 00 0e 00 00 00 00 00 00 00 00 00 00 00 ................Windows has finished checking your disk.Please wait while your computer restarts.
      My ComputerSystem Spec

  3. Posts : 13,315
    Windows 10 Pro
       09 Mar 2017 #13

    this is why i think its caused by the SSD drive
    i attached the log here so you can see
    Based on the event logs, you may be right.
    See if there are firmware updates for the SSD, if there are none or a firmware update doesn't help then if possible (and necessary), backup everything you don't want to loose and RMA the SSD.
      Log Name: System
      Source: disk
      Date: 2017-03-07T15:11:43.905
      Event ID: 154
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-GRH71HQ
    The IO operation at logical block address 0x19ebd8 for Disk 0 (PDO name: \Device\0000003a) failed due to a hardware error.
      My ComputersSystem Spec

  4. Posts : 8
    Windows 10 home 64
    Thread Starter
       09 Mar 2017 #14

    First thing i checked is for firmware, nothing
    Thanks for your help!!!
    And, what is RMA ��?
    And also, where this log is from? (I don't see it in what I posted)
      My ComputerSystem Spec

  5. Posts : 13,315
    Windows 10 Pro
       09 Mar 2017 #15

    "return merchandise authorization", you send it back and get a new one.
      My ComputersSystem Spec

  6. Posts : 5,685
    Windows 10 Pro X64 16299.192
       09 Mar 2017 #16

    msti said: View Post
    And also, where this log is from? (I don't see it in what I posted)
    That's in eventlog.txt.
      My ComputersSystem Spec

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