1.    05 Mar 2017 #1
    Join Date : Mar 2017
    Posts : 1
    Windows 10 and Puppy Linux

    BSOD - At totally random times since upgrading CPU and GPU


    A few weeks ago I upgraded my PC with a new CPU and GPU.

    I went from an AMD A4 6300 to an AMD A10 7860K (Black Edition) and a Gigabyte 2GB Gigabyte Radeon R7 240 OC to a 2Gb Gigabyte Radeon RX460 Windforce OC, my motherboard is still the same motherboard - it's a Gigabyte GA-F2A88X-D3H and I've got 4GB (2x2GB) Corsair DDR3 XMS3 memory in there and a 750W ACE PSU.
    Since the upgrade I've repeatedly had numerous BSOD's during the day and it seems to be totally random when it does it at first I thought it was when I was playing music with Google Play, as well as browsing the internet but then it did it when I was playing a game and it just seems to do it at totally random times.

    I've got Open Hardware Monitor monitoring the temperature of the PC and it seems to be about 39 deg C on the motherboard, the CPU itself is showing 0 deg C (although I presume that's a false reading)

    I've got a BSOD log reader and the places and errors it's coming up with seem to be coming from all over the place, a lot of the time it does seem to point towards some error with the AMD driver, so I removed the GPU and am using the built in R7 in the A10 at present to see if that would stop it - but it's still crashing randomly.

    There seems to be a few main errors -
    BAD_POOL_HEADER
    BAD_POOL_CALLER
    APC_INDEX_MISMATCH
    DRIVER_IRQL_NOT_LESS_OR_EQUAL

    and they're nearly always involving ntoskrnl.exe, the DRIVER_IRQL_NOT_LESS_OR_EQUAL is usually something to do with amdppm.sys as well and sometimes it's also hal.dll

    the times of crashing for today are as follows and I haven't been on the computer that much.

    05 Mar - 23:23
    05 Mar - 21:55
    05 Mar - 15:54
    05 Mar - 00:22

    I have attached the ZIP file that your software produced but it appears to be an empty zip file and also here is a list from nirsofts BlueScreenView

    I don't know if any of this helps - the only thing I can think of is that I did swap my CPU without re-installing Windows, do I need to do a clean re-install?

    030517-21718-01.dmp 05/03/2017 00:22:00 APC_INDEX_MISMATCH 0x00000001 00007ffc`6ae86754 00000000`00000001 00000000`00000000 ffffb680`e62deb80 ntoskrnl.exe ntoskrnl.exe+14a6f0 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 10.0.14393.693 (rs1_release.161220-1747) x64 ntoskrnl.exe+14a6f0 C:\WINDOWS\Minidump\030517-21718-01.dmp 4 15 14393 300,396 05/03/2017 00:23:26 030517-21406-01.dmp 05/03/2017 15:54:01 0x00000139 00000000`00000003 fffff802`29c38850 fffff802`29c387a8 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+14a6f0 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 10.0.14393.693 (rs1_release.161220-1747) x64 ntoskrnl.exe+14a6f0 C:\WINDOWS\Minidump\030517-21406-01.dmp 4 15 14393 399,612 05/03/2017 15:55:36 030517-19734-01.dmp 05/03/2017 21:55:36 0x00000139 00000000`00000003 fffff803`b3838850 fffff803`b38387a8 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+14a6f0 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 10.0.14393.693 (rs1_release.161220-1747) x64 ntoskrnl.exe+14a6f0 C:\WINDOWS\Minidump\030517-19734-01.dmp 4 15 14393 375,572 05/03/2017 21:56:52 030517-19937-01.dmp 05/03/2017 23:23:07 0x00000139 00000000`00000003 ffffc700`b5320700 ffffc700`b5320658 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+14a6f0 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 10.0.14393.693 (rs1_release.161220-1747) x64 ntoskrnl.exe+14a6f0 C:\WINDOWS\Minidump\030517-19937-01.dmp 4 15 14393 412,452 05/03/2017 23:24:28

      My ComputerSystem Spec
  2.    05 Mar 2017 #2
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,345
    Windows 10 Pro X64 16299.19

    Please read and follow the instructions here: Blue Screen of Death (BSOD) Posting Instructions
      My ComputersSystem Spec

 


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