1.    03 Mar 2017 #1
    Join Date : Nov 2015
    Posts : 4
    Win 10 64 bit

    BSOD Memory Management - Both During Games and on Exiting Games


    Have had a recent run of problems playing WoW, GW2 and today Diablo III. Mainly play WoW and have been plagued by Error #132 crashes (54 since 26 Jan), interspersed with the occasional BSOD Memory Management crash. Thought issue confined to WoW until GW2 crashed a couple of time - the Microsoft window saying problem with program and was closing down (or words to that effect) - small rectangular window. Today got the BSOD on exiting Diablo.
    The relevant info should be in the file - Attachment 123586.
    I sure hope I have correctly included the file - I copied and pasted to here from my desktop???
    Anyway, any advice would be appreciated.
      My ComputerSystem Spec
  2.    04 Mar 2017 #2
    Join Date : Nov 2015
    Posts : 2,859
    64bit Win 10 Pro ver 1709 Build 16299.64

    Hello

    These problems could be because you are overclocking your system which is a very common cause of crashes, it may be overheating as a result of this too.

    Code:
    CPUID:        "Intel(R) Core(TM) i5-4690 CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3604
    Please reset your BIOS settings to default and remove all overclocking. Run your system for a while and repost a new set of files if you continue to get problems.
      My ComputersSystem Spec
  3.    04 Mar 2017 #3
    Join Date : Nov 2015
    Posts : 4
    Win 10 64 bit
    Thread Starter

    Thanks for suggestion. I must admit I am unsure what overclocking is/does??? From reading I know it exists and the desire to do it can influence what parts you install, but I have never knowingly attempted to do it on my machine. Feel somewhat perplexed.
    I will do as you recommend.
    Cheers
      My ComputerSystem Spec
  4.    04 Mar 2017 #4
    Join Date : Nov 2015
    Posts : 2,859
    64bit Win 10 Pro ver 1709 Build 16299.64

    Have a look through the manual for your motherboard. You will find a section on the BIOS and how to change the settings. There is usually a Fn key option to reset to optimised defaults.

    Overclocking runs the processor at a faster speed which enhances such things as game performance by improving the frame rate for a smoother gaming experience.

    For troubleshooting we always prefer to run at the recommended CPU frequency and voltages
      My ComputersSystem Spec
  5.    06 Mar 2017 #5
    Join Date : Nov 2015
    Posts : 4
    Win 10 64 bit
    Thread Starter

    Did what you recommended and have not had a crash in the past couple of days - touch wood.
    A saga in itself getting that done. Could not find a UEFI option in my windows, so read-up and found that my sys info tells me my BIOS is legacy mode (who knew there was a difference!!). So went into my ASUS motheboard AI Suite 3 and fiddling around pressed '4 way optimization' which allowed my to press a key to access BIOS. Did reset + disenabled fast boot. Then had to reduce my CPU fan minimum speed to 300 to stop the CPU fan error on bootup.
    So I hope all is sorted and I sincerely thank you for the advice. (Still have no idea how the CPU speed got to overclock).
      My ComputerSystem Spec
  6.    09 Mar 2017 #6
    Join Date : Jan 2017
    Karlsruhe
    Posts : 729
    Windows 10 Pro

    hm, isnt this normal?

    Code:
    [Processor Information (Type 4) - Length 42 - Handle 0053h]
      Socket Designation            SOCKET 1150
      Processor Type                Central Processor
      Processor Family              01h - Other
      Processor Manufacturer        Intel
      Processor ID                  c3060300fffbebbf
      Processor Version             Intel(R) Core(TM) i5-4690 CPU @ 3.50GHz
      Processor Voltage             8ch - 1.2V
      External Clock                100MHz
      Max Speed                     3800MHz
      Current Speed                 3617MHz
    Seems that the i5-4690 has Turbo up to 3.90 GHz
    https://ark.intel.com/de/products/80...up-to-3_90-GHz
      My ComputerSystem Spec

 


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