Multiple BSODs - Please Help :)

Santiplanet · 28 Feb 2017

Hey, so I've been using this machine for about a year and a half now and it's never given me any problems.

About a week ago I started getting "Page_Fault_in_Unpaged_Area" BSODs, I conducted a memtest, sfc scan and a chkdsk and they all came out okay for my memory side. I proceeded to update drivers and the such, but the crashes were still occurring.

Yesterday I performed a hard OS reset and it was working for about 5 hours before another crash, this time the stopcode was different, I was getting a Memory_Management error.

Used the windows memory diagnostic tool, and my ram chips seem to be doing fine, I have no clue what to do. Please help.

Using WinDbg - "

BugCheck 1000007E, {ffffffffc0000005, fffff80142430c7a, ffffd00129da06c8, ffffd00129d9fee0}

Probably caused by : bcmwl63a.sys ( bcmwl63a+150c7a )
"

My system specifications are:
Processor: i7-5500u CPU @ 2.40 GHZ 2.39 GHZ
Installed Memory: 8.00GB (1 x 4gb integrated, 1 x 4gb removable)
System type: 64-bit OS, x64-based processor
OS: Windows 10 Pro

Attachment 123075

BSODHunter · 28 Feb 2017

Genuine.txt is missing in the zip file. Please follow these steps:

1. Open an elevated command prompt.
2. In the elevated command prompt, type the command below, and press Enter:

Code:

licensingdiag.exe -report "%userprofile%\Desktop\Genuine.txt" -log "%userprofile%\Desktop\repfiles.cab"&del "%userprofile%\Desktop\repfiles.cab" /Q

zip Genuine.txt (u find it on Desktop) and upload please.

Santiplanet · 28 Feb 2017

Here is the genuine txt file.

Attachment 123080

Here is the WinDBug analysis I conducted on both dmp files.

Attachment 123082

BSODHunter · 28 Feb 2017

Sorry but it seems that your Windows License is not valid.

4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).

Santiplanet · 28 Feb 2017

I just installed a copy of windows we had at work to fix the crash problem. I'll have a registered copy by tomorrow and get back to you.

Faced another crash just now, here is the dump.
Attachment 123146

Santiplanet · 04 Mar 2017

Okay, got a registered copy of windows because my system seemed to be running smoother.

A crash did just occur again though, but it was clean for 4 days.

attached is the dump.

Attachment 123720

Any help is appreciated. My current guess is that my network adapter driver is an issue. I've updated it to latest, had it crash, rolled it back and it just crashed again.

BSODHunter · 07 Mar 2017

Code:

0x1000007E:    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (5.03.2017 08:46:30) [Windows 10] 
 
CAUSED BY:     bcmwl63a.sys [23.11.2015] * Broadcom 802.11 Network Adapter wireless driver  
               igdkmd64.sys [11.11.2016] * Intel Graphics driver * => http://downloadcenter.intel.com/Default.aspx 
 
PROCESS:       System 
 
Usual causes:   
 
TO RESOLVE:    1. Check Drivers

Please update or roll back those drivers:
bcmwl63a.sys [23.11.2015] * Broadcom 802.11 Network Adapter wireless driver
igdkmd64.sys [11.11.2016] * Intel Graphics driver * => Drivers & Software

U should also check your hard disk, it doesnt seem in best shape:

Diagnostic Test

HDD TEST

Run HDTune to check health and scan for errors.

Note

It may take some time, but look for signs of any errors or failure.

You can also run a disk check using chkdsk. Refer to the tutorial for details of how to do this.

Multiple BSODs - Please Help :)

Multiple BSODs - Please Help :) - Memory_Management + PFonUnpagedArea

HDD TEST