Page 1 of 4 123 ... LastLast
  1.    26 Feb 2017 #1
    Join Date : Feb 2017
    Posts : 19
    Windows 10 Home

    BSOD when playing certain games


    I get BSOD's when playing certain games; Deus Ex Mankind Divided, Civilization VI, and Witcher 3. However, I don't get BSOD's when playing Crysis 3, or Call of Duty Infinite Warfare. The driver that's causing it is Hal.dll. My PSU is new, and I ran the windows memory test and it reported no errors. I'm at a loss. Crash file is attached.

    Windows 10 - Operating System
    CPU - i5-4590
    GTX 960
    16gb Ram (Hyper Fury)
    Last edited by Plaplace; 28 Feb 2017 at 21:10. Reason: Added Log File
      My ComputerSystem Spec
  2.    27 Feb 2017 #2
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,339
    Windows 10 Pro X64 16299.19

    Please read and follow the instructions here: Blue Screen of Death (BSOD) Posting Instructions
      My ComputersSystem Spec
  3.    01 Mar 2017 #3
    Join Date : Jan 2017
    Karlsruhe
    Posts : 729
    Windows 10 Pro

    Seems to be a Hardware Failure:

    Code:
    0x00000124:    WHEA_UNCORRECTABLE_ERROR (26.02.2017 21:46:36) [Windows 10] 
     
    CAUSED BY:     GenuineIntel [16.07.2016]   
     
    WHEA Notify:   Machine Check Exception 
         Type:     Micro-Architectural Error 
         Error:    Internal unclassified (Proc 3 Bank 4) 
     
    PROCESS:       CivilizationVI.exe 
     
    Usual causes:  Hardware, Incompatibility, May be driver corruption
    Do u have your games on different Harddisks? Or maybe Steam Client is on another Harddisk, but the Game is on C:
    This could explain why some games get no BSOD.
      My ComputerSystem Spec
  4.    01 Mar 2017 #4
    Join Date : Feb 2017
    Posts : 19
    Windows 10 Home
    Thread Starter

    My games were/are on the same hard drive. Which piece of hardware could it be? My drivers seem to be up to date.
      My ComputerSystem Spec
  5.    02 Mar 2017 #5
    Join Date : Jun 2015
    Posts : 12,854
    Windows 10 Pro




    BSOD when playing certain games Diagnostics Test BSOD when playing certain games
     HDD TEST

    Note   Note
    Please run HDTune first, in the order posted!

    Run HDTune to
    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.


    Run SeaTools DOS to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run the long test.
    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.

    Make a photo of the result and post it.

    Run chkdsk
    Disk Check - Windows 7 Help Forums
    Use option TWO with parameter /r
    Upload the chkdsk log Check Disk (chkdsk) - Read Event Viewer Log - Windows 7 Help Forums
      My ComputersSystem Spec
  6.    03 Mar 2017 #6
    Join Date : Feb 2017
    Posts : 19
    Windows 10 Home
    Thread Starter

    Hard Drive data


    Hard drive reports attached.
    Last edited by Plaplace; 04 Mar 2017 at 20:38. Reason: Uploaded new log
      My ComputerSystem Spec
  7.    04 Mar 2017 #7
    Join Date : Jun 2015
    Posts : 12,854
    Windows 10 Pro

    Follow the chkdsk instructions properly, using chkdsk only (without parameter) or through Windows Explorer won't help fix any problem...
      My ComputersSystem Spec
  8.    04 Mar 2017 #8
    Join Date : Feb 2017
    Posts : 19
    Windows 10 Home
    Thread Starter

    Hard Drive


    Uploaded new files
      My ComputerSystem Spec
  9.    05 Mar 2017 #9
    Join Date : Jun 2015
    Posts : 12,854
    Windows 10 Pro

    I had hoped chkdsk would do more than deleting redundant security descriptors

    I recommend to replace the 500GB HDD.
      My ComputersSystem Spec
  10.    15 Mar 2017 #10
    Join Date : Feb 2017
    Posts : 19
    Windows 10 Home
    Thread Starter

    New cloned drive


    Used a new drive still getting BSOD
      My ComputerSystem Spec

 
Page 1 of 4 123 ... LastLast


Similar Threads
Thread Forum
Solved BSOD playing games, so far 5 multiple BSOD errors, listed inside
Hello, So first of all, I am not a computer wizard. Some terms I might not understand as i've never had a problem like this before, but i'll try to enlist as much information as possible. Since last friday or so, i've suddenly encountered a...
BSOD Crashes and Debugging
BSOD when playing games intensive games 0x00000124
A friend of mine is having bsod issues when playing certain games, example: Rainbox six siege, Battlefield One (BETA) and a few others. Wondering if anyone can give us a clue as to the cause. Windows Format is done, but to no avail,...
BSOD Crashes and Debugging
BSOD when playing games
Hi, I'm getting a DPC Watchdog Violation error when playing DOTA 2, as well as this it also crashes and BSODs on Kerbal Space Program, I used to get infrequent BSODs related to nvlddmkm.sys error but now this happens at the beginning of every game...
BSOD Crashes and Debugging
Solved BSOD playing video games such as Cs:Go etc. Error, Random BSOD's
Hi, i got this computer about 3~ Weeks ago, and have gotten random BSOD's after that. System Information Bellow Intel Core i5-6600K 3.5Ghz @ 3.5 GeForce GTX960 2gb GDDR5, Physx CUDA 1TB Harddisk 7200RPM 8Gb DDR4 2133Mhz Dual Channel, 2x4gb...
BSOD Crashes and Debugging
BSOD when playing certain games
My laptop been having this problem for this many times. While gaming everyday, have BSOD almost everyday. Screen went blue and won't restart at all. have to manually restart the laptop. The DM Log Collector file is attached. From: Kevin
BSOD Crashes and Debugging
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 07:24.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums