1.    26 Feb 2017 #1
    Join Date : Jul 2015
    Posts : 7
    10 x64 Pro (Standard Channel)

    BSOD at end of a scheduled Acronis Backup, UNEXPECTED STORE EXCEPTION


    On x64 1607, 14393.693, when Acronis Backup Advanced 11.7.50064 (current version) runs it's scheduled backup, at some point the computer will restart with a BSOD with no error code - it only says "UNEXPECTED STORE EXCEPTION".

    This has happened 3 times already. It started a couple days ago.

    I ran sfc, got "Windows Resource Protection did not find any integrity violations".

    Ran the memtest, no errors found.

    WhoCrashed says the last crash was the 3rd of January, though it says "Crash dumps are enabled on your computer."

    I already re-installed the Acronis suite.

    No new hardware has been added. No new software installed (aside from updates). No changes to registry or settings. Not even a change to the Acronis backup plans - they've been in place for months with no problems.

    PS: The password for the zip file is: BSOD
    Last edited by gaia; 28 Feb 2017 at 12:20.
      My ComputerSystem Spec
  2.    27 Feb 2017 #2
    Join Date : Jun 2015
    Posts : 12,854
    Windows 10 Pro

    Temporary remove Malwarebytes
    Malwarebytes |

    How do I uninstall Malwarebytes Anti-Mal...





    BSOD at the end of a scheduled Acronis Backup, MEMORY MANAGEMENT Diagnostics Test BSOD at the end of a scheduled Acronis Backup, MEMORY MANAGEMENT
     HDD TEST

    Note   Note
    Please run HDTune first, in the order posted!

    Run HDTune to
    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.


    Run SeaTools DOS to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run the long test.
    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.

    Make a photo of the result and post it.

    Run chkdsk
    Disk Check - Windows 7 Help Forums
    Use option TWO with parameter /r
    Upload the chkdsk log https://www.sevenforums.com/tutorial...iewer-log.html
      My ComputersSystem Spec
  3.    27 Feb 2017 #3
    Join Date : Jul 2015
    Posts : 7
    10 x64 Pro (Standard Channel)
    Thread Starter

    removed mbam and will report back.

    the disks are monitored by HD Sentinel. All smart values check fine. I will do those tests if stopping MBAM doesn't solve it.
      My ComputerSystem Spec
  4.    28 Feb 2017 #4
    Join Date : Jan 2017
    Karlsruhe
    Posts : 729
    Windows 10 Pro

    now its to late but next time please upload the next logs without cracked Adobe Software installed
      My ComputerSystem Spec
  5.    28 Feb 2017 #5
    Join Date : Jun 2015
    Posts : 12,854
    Windows 10 Pro

    Quote Originally Posted by BSODHunter View Post
    now its to late but next time please upload the next logs without cracked Adobe Software installed
    It's never too late to do such a thing
      My ComputersSystem Spec
  6.    28 Feb 2017 #6
    Join Date : Jul 2015
    Posts : 7
    10 x64 Pro (Standard Channel)
    Thread Starter

    MBAM was the culprit. Didn't even have to remove it, just disabled it and the BSOD went away. Thanks!
      My ComputerSystem Spec
  7.    28 Feb 2017 #7
    Join Date : Jun 2015
    Posts : 12,854
    Windows 10 Pro

    You're welcome
      My ComputersSystem Spec

 


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