Windows 10: BSOD when playing game Solved

  1.    25 Feb 2017 #1

    BSOD when playing game


    I have experienced BSOD while playing a game on windows 10. I attached the zip file below.

    Attachment 122709

    Hope somebody can give me a clue what to look for?
      My ComputerSystem Spec

  2.    27 Feb 2017 #2

    The dumpfile blames
     BugCheck 119, {1, 3a7e370, 3a7e375, ffffb5067adf4010}
    *** WARNING: Unable to verify timestamp for igdkmd64.sys
    *** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : dxgmms2.sys ( dxgmms2!VidSchDdiNotifyInterruptWorker+e309 )
    Followup: MachineOwner
    0: kd> !analyze -v
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    The video scheduler has detected that fatal violation has occurred. This resulted
    in a condition that video scheduler can no longer progress. Any other values after
    parameter 1 must be individually examined according to the subtype.
    Arg1: 0000000000000001, The driver has reported an invalid fence ID.
    Arg2: 0000000003a7e370
    Arg3: 0000000003a7e375
    Arg4: ffffb5067adf4010
    igdkmd64 Wed May 25 23:12:54 2016. This is the driver for your Intel Graphic card
    Update to the latest version from your mobo supportpage Access Denied

    Advice: check if you have the latest version of all your other drivers also from the above link.
      My ComputerSystem Spec

  3.    27 Feb 2017 #3

    Ok thanks, for the answer, so you do not recommend that i use drivers directly from Intel and download from motherboard producers site instead?
      My ComputerSystem Spec

  4.    27 Feb 2017 #4

    Sometimes vendors like Asus use "customized" drivers and that is why we recommend to use drivers from the supportpage, but because this specific driver is the IntelGraphic driver i would in this case download the latest driver from the Intel site.
      My ComputerSystem Spec

  5.    27 Feb 2017 #5

    Ok thanks again for your answers, i will follow your advice.
      My ComputerSystem Spec


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