1.    23 Feb 2017 #1
    Join Date : Feb 2017
    Posts : 6
    Windows 10 Education 64 bit

    Various BSODs in the last couple days


    Hello!

    I recently built a new pc which has been working fine for about two weeks. The last three days I have experienced 5 bsod, and only two of them were the same. Also, all but one seem to have to do with some system file, like tcpip.sys.
    After the last bsod, whenever I opened firefox it would crash instantly (or within a couple minutes). I have quite a lot of tabs open, so it tends to use a significant proportion of RAM (as a consideration, I don't know if this means anything??).

    I have not overclocked anything (just used the XMP profile for my RAM).

    I hope that someone can find something helpful in the dump files.
    Thank you in advance!
      My ComputerSystem Spec
  2.    23 Feb 2017 #2
    Join Date : Jan 2016
    Posts : 643
    windows 10 Pro

    One of the dumpfile mentioned
    Code:
      BugCheck 12B, {ffffffffc00002c4, b16, 1ff0000, ffff84819b9d6000}
    
    Probably caused by : hardware ( REGION_PAGED_OUT )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    FAULTY_HARDWARE_CORRUPTED_PAGE (12b)
    This bugcheck indicates that a single bit error was found in this page.  This is a hardware memory error.
    Arguments:
    Arg1: ffffffffc00002c4, virtual address mapping the corrupted page
    Arg2: 0000000000000b16, physical page number
    Arg3: 0000000001ff0000, zero
    Arg4: ffff84819b9d6000, zero
    Start with testing your memory.

    Please start with diagnosing the system RAM first. You can use the free tool "Memtest86+" to stress test the RAM.

    How to run "Memtest"
    MemTest86+ - Test RAM - Windows 10 Tutorials
    Make sure you are using the latest version 5.01 - Memtest86+ - Advanced Memory Diagnostic Tool

    You can stop the test even if a single error is found during the test. Otherwise continue the test for 8-10 passes and post a screenshot with next reply. 8 passes is the recommended bare minimum but more passes will give better result.
      My ComputerSystem Spec
  3.    24 Feb 2017 #3
    Join Date : Feb 2017
    Posts : 6
    Windows 10 Education 64 bit
    Thread Starter

    Thank you very much for the quick reply!

    I left memtest overnight. In the morning during the 5th pass there were already over 100000 errors so I stopped it. My concern is, could so many errors be just from faulty RAM?
      My ComputerSystem Spec
  4.    24 Feb 2017 #4
    Join Date : Jan 2016
    Posts : 643
    windows 10 Pro

    This certainly means there are problems with your memory, but now you have to test if it is your Module(s) or Slot(s) of your Mobo.
    How to do this extended testing, see the endpart of this tutorial MemTest86+ - Test RAM - Windows 10 Forums.
    Last edited by lifetec; 24 Feb 2017 at 13:44.
      My ComputerSystem Spec
  5.    24 Feb 2017 #5
    Join Date : Feb 2017
    Posts : 6
    Windows 10 Education 64 bit
    Thread Starter

    Do I need 8 passes in each DIMM slot if no errors occur? Or 1-2 can verify if the slot is good?
      My ComputerSystem Spec
  6.    24 Feb 2017 #6
    Join Date : Jan 2016
    Posts : 643
    windows 10 Pro

    It could take 8 passes but i suspect that the errors will happen earlier.
      My ComputerSystem Spec
  7.    24 Feb 2017 #7
    Join Date : Feb 2017
    Posts : 6
    Windows 10 Education 64 bit
    Thread Starter

    Okay, thank you. I run 4 passes with one stick with no errors, and now the same stick on the 3rd pass in the other slot previously occupied has no errors. That would indicate the mobo is fine? I am going to test the other RAM module later for certainty.
      My ComputerSystem Spec
  8.    24 Feb 2017 #8
    Join Date : Feb 2017
    Posts : 6
    Windows 10 Education 64 bit
    Thread Starter

    The other RAM module had 600 errors within 30 seconds of testing, in the slot the first one did five passes with no errors. So it's safe to assume that mobo is fine and one stick faulty?
      My ComputerSystem Spec
  9.    24 Feb 2017 #9
    Join Date : Jan 2016
    Posts : 643
    windows 10 Pro

    Yes, that would also be my conclusion.
    Next step is request a RMA.
    Was the memory bought as a Kit or 2 single modules.
    If you bought it as a kit (with Overclocking your system in mind etc.) you could ask a RMA for both modules.
    Else only for the faulty one.
      My ComputerSystem Spec
  10.    25 Feb 2017 #10
    Join Date : Feb 2017
    Posts : 6
    Windows 10 Education 64 bit
    Thread Starter

    Okay, thank you very much for all the help!
    I bought them as a kit and I'll request an RMA for both.
    I've been using the pc with only the good module without further crashes, so I'm going to go ahead and mark this as solved.
      My ComputerSystem Spec

 


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