Hi,
I've recently reinstall Win10 Home on a company laptop (Sony Vaio, without domain).
Problem occurs at random but usually while I try to add network printer from control panel creator menu.
I suspect WiFi card and/or Eset Endpoint AV v6. (its comany AV so I can't remove it permanently)
Thanks for any advice:)
Code:0x0000000A: IRQL_NOT_LESS_OR_EQUAL (22.02.2017 14:49:33) [Windows 10] CAUSED BY: ntoskrnl PROCESS: csrss.exe Usual causes: Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility
Theres in no driver identified in the BSOD dumps. The eventlog is in polish language so I can not analyse it, sorry.
One option for u is to wait for another BSOD so u can upload it again and maybe we can see more then.
The other option is to go step by step to check the typical causes for 0xA.
1. Check Drivers -> There is no information in the dumps
2. Remove CPU Overclocking -> seems not overclocked
3. Perform CPU stress test and check Temperatures -> stress test instruction below
4. Update BIOS -> seems u have the newest version
5. Disable security software for testing -> ask your admin to disable/uninstall "ESET Endpoint Antivirus"
Run Prime95 to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums
Warning
Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.
Thanks for tips, I'll give it a try on next week when I'll be back in office
Is there any news or did you fix the problem?
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