1.    22 Feb 2017 #1
    Join Date : Feb 2017
    Posts : 2
    Windows 10 Home

    BSOD @ random, DRIVER IRQL NOT LESS OR EQAL


    Hi,

    I've recently reinstall Win10 Home on a company laptop (Sony Vaio, without domain).
    Problem occurs at random but usually while I try to add network printer from control panel creator menu.
    I suspect WiFi card and/or Eset Endpoint AV v6. (its comany AV so I can't remove it permanently)

    Thanks for any advice
      My ComputerSystem Spec
  2.    22 Feb 2017 #2
    Join Date : Jan 2017
    Karlsruhe
    Posts : 733
    Windows 10 Pro

    Code:
    0x0000000A:    IRQL_NOT_LESS_OR_EQUAL (22.02.2017 14:49:33) [Windows 10] 
     
    CAUSED BY:     ntoskrnl    
     
    PROCESS:       csrss.exe 
     
    Usual causes:  Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility

    Theres in no driver identified in the BSOD dumps. The eventlog is in polish language so I can not analyse it, sorry.

    One option for u is to wait for another BSOD so u can upload it again and maybe we can see more then.
    The other option is to go step by step to check the typical causes for 0xA.

    1. Check Drivers -> There is no information in the dumps
    2. Remove CPU Overclocking -> seems not overclocked
    3. Perform CPU stress test and check Temperatures -> stress test instruction below
    4. Update BIOS -> seems u have the newest version
    5. Disable security software for testing -> ask your admin to disable/uninstall "ESET Endpoint Antivirus"




    BSOD @ random, DRIVER IRQL NOT LESS OR EQAL Diagnostic Test BSOD @ random, DRIVER IRQL NOT LESS OR EQAL
     CPU TEST

    Run Prime95 to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums



    warning   Warning
    Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.
      My ComputerSystem Spec
  3.    22 Feb 2017 #3
    Join Date : Feb 2017
    Posts : 2
    Windows 10 Home
    Thread Starter

    Thanks for tips, I'll give it a try on next week when I'll be back in office
      My ComputerSystem Spec
  4.    09 May 2017 #4
    Join Date : Jan 2017
    Karlsruhe
    Posts : 733
    Windows 10 Pro

    Is there any news or did you fix the problem?
      My ComputerSystem Spec

 


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