1.    21 Feb 2017 #1
    Join Date : Feb 2017
    Posts : 3
    Windows 10 Pro

    Random BSOD 0x00000109 Lenovo m91p


    I bought a refurbished lenovo PC on newegg that looked like a great deal. It had been updated to Windows 10 Pro so for $180 it sounded like a great deal.

    It immediately started crashing randomly. I really don't want to send it back just yet.
    The crashes are very sporatic, sometimes while playing a game or browsing the web, sometimes when not even using it. I ran bluescreenviewer and looked up the error codes. From what I could tell it is usually something to do with drivers, debugging or memory. I ran windows memory diagnostics & memtest+86 for 8 passes last night and didn't hit any errors. It did say the memory may be vulnerable to row hammering?

    I also went ahead and updated the BIOS this morning to the latest version in hopes that it would fix it, but it just BSOD'd again. All of the drivers look good under device manager so I don't know where else to look. I do know that intel doesn't officially support this graphics card on Windows 10 and I think it is running a beta driver maybe? I didn't install anything extra for it.

    Thanks for any help!

    Attachment 122282
    Last edited by guythatsits; 21 Feb 2017 at 15:07.
      My ComputerSystem Spec
  2.    21 Feb 2017 #2
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,345
    Windows 10 Pro X64 16299.19

    What is the full model number? M91 or M91P?
      My ComputersSystem Spec
  3.    21 Feb 2017 #3
    Join Date : Feb 2017
    Posts : 3
    Windows 10 Pro
    Thread Starter

    m91p
      My ComputerSystem Spec
  4.    21 Feb 2017 #4
    Join Date : Jan 2017
    Karlsruhe
    Posts : 733
    Windows 10 Pro

    Code:
    0x00000109:    CRITICAL_STRUCTURE_CORRUPTION (21.02.2017 01:00:54) [Windows 10] 
     
    CAUSED BY:     Unknown_Image    
                   igdkmd64.sys [27.05.2015] * Intel Graphics driver * => http://downloadcenter.intel.com/Default.aspx 
     
    PROCESS:       csrss.exe 
     
    Usual causes:  Device driver, Breakpoint set with no debugger attached, Hardware (Memory in particular) 
    Please update or roll back Intel GPU Driver:
    igdkmd64.sys [27.05.2015] * Intel Graphics driver * => Drivers & Software


    Second step should be an memory check:



    Random BSOD 0x00000109 Lenovo m91f Diagnostic Test Random BSOD 0x00000109 Lenovo m91f
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums



    Note   Note
    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


    Make a photo of the result and post it.
      My ComputerSystem Spec
  5.    21 Feb 2017 #5
    Join Date : Feb 2017
    Posts : 3
    Windows 10 Pro
    Thread Starter

    Thanks, just updated the driver from the microsoft supplied one to intel's 9.17.10.4229. Will see if that helps.

    Thanks again!
      My ComputerSystem Spec
  6.    21 Feb 2017 #6
    Join Date : Jan 2017
    Karlsruhe
    Posts : 733
    Windows 10 Pro
      My ComputerSystem Spec

 


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