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  1.    20 Feb 2017 #1
    Join Date : Mar 2016
    Posts : 51
    Window 10 Home

    Rebooted from BugCheck error 0x0000001e


    Rebooted from BugCheck, and created a report zipped as attached. Anybody able to read the file and diagnosis fault?
      My ComputerSystem Spec
  2.    21 Feb 2017 #2
    Join Date : Jun 2015
    Posts : 12,861
    Windows 10 Pro

    Please run the DM Log Collector again and upload a new zip file, the current attached zip is empty.
      My ComputersSystem Spec
  3.    21 Feb 2017 #3
    Join Date : Mar 2016
    Posts : 51
    Window 10 Home
    Thread Starter

    Thank you. I will try. Do you also need the TFdebug File?
      My ComputerSystem Spec
  4.    21 Feb 2017 #4
    Join Date : Jun 2015
    Posts : 12,861
    Windows 10 Pro

    No, in that folder the files are temporarily stored and are deleted when the command prompt is finished and closed.
      My ComputersSystem Spec
  5.    21 Feb 2017 #5
    Join Date : Mar 2016
    Posts : 51
    Window 10 Home
    Thread Starter

    Here it is again. Thank you for your help. Hope this one has data....
      My ComputerSystem Spec
  6.    21 Feb 2017 #6
    Join Date : Jun 2015
    Posts : 12,861
    Windows 10 Pro

    Have you used Ccleaner?
      My ComputersSystem Spec
  7.    21 Feb 2017 #7
    Join Date : Mar 2016
    Posts : 51
    Window 10 Home
    Thread Starter

    Yes, I use it often.
      My ComputerSystem Spec
  8.    21 Feb 2017 #8
    Join Date : Jun 2015
    Posts : 12,861
    Windows 10 Pro

    Please stop using it while troubleshooting.
    This because programs like Ccleaner remove dump files that are needed to troubleshoot.
    Or configure Ccleaner to not remove dump files:
      My ComputersSystem Spec
  9.    21 Feb 2017 #9
    Join Date : Mar 2016
    Posts : 51
    Window 10 Home
    Thread Starter

    Sorry, I do not see an Option in CCleaner denoted Dump Files. What should I look for?
      My ComputerSystem Spec
  10.    21 Feb 2017 #10
    Join Date : Jun 2015
    Posts : 12,861
    Windows 10 Pro

    Make sure you look in 'Cleaner' part, you see in here the options for cleaning.
    Attachment 122249
      My ComputersSystem Spec

 
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