Windows 10: BSOD when turning off receiver, nvhda64v.sys has failed. Solved

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  1.    21 Feb 2017 #11

    Alright I will go forward with the windows reinstall. After it is complete, what do you recommend I do? Should I see if I can trigger the BSOD before I install anything else, such as NVIDIA drivers?
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,638
    Windows 10 Pro
       21 Feb 2017 #12

    Yes, but you may not need the Nvidia audio drivers. If you don't I would suggest to not install them.
      My ComputersSystem Spec

  3.    21 Feb 2017 #13

    I usually install NVIDIA Geforce Experience and then update the drivers through there. Do you think I could selectively exclude the audio driver and if I did, would I be losing anything such as performance/quality?
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  4. axe0's Avatar
    Posts : 13,638
    Windows 10 Pro
       21 Feb 2017 #14

    You would have to choose advanced setup and manually uncheck the audio drivers.

    You could uncheck all possible options (except display driver) without loosing performance.
      My ComputersSystem Spec

  5.    21 Feb 2017 #15

    So I reinstalled a fresh copy of windows 10 and I am not getting a BSOD when I put the computer to sleep or when I turn off the receiver (the playback device does not dissapear also). So now I can go ahead and update everything but the NVIDIA audio driver to see if that is the final culprit? Thank you so much for your help so far!
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  6. axe0's Avatar
    Posts : 13,638
    Windows 10 Pro
       22 Feb 2017 #16

    Yes.
      My ComputersSystem Spec

  7.    22 Feb 2017 #17

    So I have done some testing and I have found the specific problem. I had to install a newer version of my NVIDIA audio driver to play DTS-HD MA 7.1 on my receiver. The latest NVIDIA drivers 378.49 and 378.66 have the NVIDIA High Definition Audio driver version 1.3.34.21, which was causing the BSODs and playback device to dissapear. By installing the previous version before it, 376.33 which has the audio driver version of 1.3.34.17, the problems dissapear.
    Thanks again for your help axe0. Perhaps you may have some speculation why this problem was occuring in the first place, but if you think it is on NVIDIA's end, then I will just sit on this driver version and wait.
      My ComputerSystem Spec

  8. axe0's Avatar
    Posts : 13,638
    Windows 10 Pro
       22 Feb 2017 #18

    Since it's a driver issue that went away after a version change, it is on Nvidia's end.
      My ComputersSystem Spec


 
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