Hello
I am trying to solve a problem that every time the PC tries to make a back-up, I have turned off Bitdefender,and also tried changing the location of the back-up.
Can any body advise please.
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As a temporary work around, use Macrium Reflect Free instead of the built-in Windows 10 Backup, see if that works. At least that way you will have a good backup. Then you can work on the vhdmp.sys problem.
The dump indicates a problem with BitDefender anti-virus: avc3.sys
Driver Description: BitDefender Active Virus Control filter driverCode:ffff8301`bb8be4d8 fffff80f`813739f1*** WARNING: Unable to verify timestamp for avc3.sys *** ERROR: Module load completed but symbols could not be loaded for avc3.sys avc3+0x139f1
Driver Update Site: Support: http://www.bitdefender.com/support/consumer.html
Downloads: Download Antivirus Software - Bitdefender Downloads
Uninstall BitDefender anti-virus.
Make sure Windows Defender and Windows Firewall are enabled.
Run that way for awhile to test, see if that resolves the problem.
Note: Uninstall, not just turn off/disable.
Many Thanks, for your response I will try, and let you know.
Hello Rich,
After running without Bitdefender for nearly a week, I am glad to say that there have been no errors, and back-up has completed as it should.
Many Thanks
Sounds good. Are you still using Windows Defender or have you switched to another Av program?
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