Windows 10: BSOD playing World of Warcraft: Machine Check Exception Error

  1.    19 Feb 2017 #1

    BSOD playing World of Warcraft: Machine Check Exception Error

    Hello all,

    Been dealing with the error for quite some time and haven't figured out how to fix it. So here I am with your expert help.

    I am typically playing WoW but this has happened with other games as well, that everything just freezes and then I get the BSOD.

    Any help is super appreciated because at this point I am just thinking of building a brand new PC with hopes it goes away lol.

    Thank you all!
      My ComputerSystem Spec

  2. Ztruker's Avatar
    Posts : 6,237
    Windows 10 Pro X64 17134.191
       20 Feb 2017 #2

    All the dumps are the same:

    A fatal Machine Check Exception has occurred.
    From an older thread in 2014: Stop 0x00009C. Suggestions made by Patrick Barker still apply today. Most likely cause is a defective CPU.

    There is only so much you can do with a bugcheck like this until it  comes down to a faulty processor that will need to be replaced. Start  from 1 and work downward:
    1. Ensure your temperatures are within standard and nothing's  overheating. You can use a program such as Speccy if you'd like to  monitor temps - Speccy - System Information - Free Download
    2. Clear your CMOS (or load optimized BIOS defaults) to ensure there's no improper BIOS setting - How to Clear CMOS (AKA Reset Bios Settings)
    3. Ensure your BIOS is up to date.
    4. The only software conflict that can usually  cause *9C or *124 bugchecks are OS to BIOS utilities from manufacturer's  like Asus' AI Suite, AI Charger software, etc. If you have something  like this software-wise, remove it ASAP (which  I see you do have Asus software installed).
    5. If all of the above fail, the only left to do is replace your processor as it is faulty.
    Are you over-clocking at all? If so, set all clock values to nominal (normal) and see if that helps.
      My ComputersSystem Spec


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