Windows 10: Trying to track down cause of seemingly random reboots Event ID 6008

  1.    15 Feb 2017 #1

    Trying to track down cause of seemingly random reboots Event ID 6008

    Hi im trying to determine the cause of these reboots and bsods one of my users is having. I know their was one BSOD yesterday caused by "ntoskrnl.exe+14a6f0" which i thought would be a driver issue.

    His computer is an ASUS M51AC which appears to not have had any driver updates released by manufacturer since Windows 8.1 and is running Windows 10.

    Let me know if you see anything glaring that i could look into.

    Attachment 121266
      My ComputerSystem Spec

  2. philc43's Avatar
    Posts : 3,598
    64bit Win 10 Pro ver 1809 Build 17763.55 and W10 Insider Build 18262
       15 Feb 2017 #2

    It would be worth running a memory check which would need to be run overnight or longer to complete 8 passes:

    Trying to track down cause of seemingly random reboots Event ID 6008 Diagnostic Test Trying to track down cause of seemingly random reboots Event ID 6008

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note

    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

    Make a photo of the result and post it.

    Next you should get the user to update the BIOS there is one slightly newer version (1002) released for the M51AC.

    Most of the drivers have been updated by W10 but there are still a few older ones - try to see of the Cisco VPN adapter driver can be updated - it is a particularly old one.
      My ComputersSystem Spec

  3.    15 Feb 2017 #3

    thanks i'll check those
      My ComputerSystem Spec


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