Windows 10: BSOD playing Counter-Strike:Global Offensive, IRQL_NOT_LESS_OR_EQUAL Solved


  1. Posts : 5
    Microsoft Windows 10 (build 14393), 64-bit
       14 Feb 2017 #1

    BSOD playing Counter-Strike:Global Offensive, IRQL_NOT_LESS_OR_EQUAL


    Hi, I got a new laptop (on win10) about 6 months ago, I started getting blue screens randomly when playing csgo a while ago. I tried to find the problem and couldn't find much. I updated all my drivers and I don't know what to do now. I keep on getting the blue screens when I play csgo. Thanks to whoever tries to help me.
    DESKTOP-U3E75T4-2017-02-14_170347,52.zip
      My System SpecsSystem Spec

  2.    15 Feb 2017 #2

    Code:
    0x0000000A:    IRQL_NOT_LESS_OR_EQUAL (9.02.2017 06:24:14) [Windows 10] 
     
    CAUSED BY:     memory_corruption    
                   avgSnx.sys [15.01.2017]  AVG Security
     
    PROCESS:       csgo.exe 
     
    Usual causes:  Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility

    All of your dumps have bsod code 0xA.
    Please remove the AVG Software for testing.

      My System SpecsSystem Spec


  3. Posts : 5
    Microsoft Windows 10 (build 14393), 64-bit
       15 Feb 2017 #3

    I'll try that, will update on it later if it still happens.
    Thanks!
      My System SpecsSystem Spec


  4. Posts : 5
    Microsoft Windows 10 (build 14393), 64-bit
       15 Feb 2017 #4

    Did not get a blue screen yet, is there anything else that was notable in the dumps?
      My System SpecsSystem Spec

  5.    16 Feb 2017 #5

    the other would maybe defective memory. Its worth to test with memtest:




    BSOD playing Counter-Strike:Global Offensive, IRQL_NOT_LESS_OR_EQUAL Diagnostic Test BSOD playing Counter-Strike:Global Offensive, IRQL_NOT_LESS_OR_EQUAL
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums



    Note   Note
    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


    Make a photo of the result and post it.
      My System SpecsSystem Spec


  6. Posts : 5
    Microsoft Windows 10 (build 14393), 64-bit
       17 Feb 2017 #6

    Got another blue screen after removing AVG with AVG Remover. Uploaded minidumps. Im gonna test the ram with memtest as soon as possible. Updating soonish. DESKTOP-U3E75T4-2017-02-17_142204,46.zip
      My System SpecsSystem Spec

  7.    17 Feb 2017 #7

    The last dumpfile is
    Use !analyze -v to get detailed debugging information.

    BugCheck A, {28, 2, 0, fffff8000e788759}

    Probably caused by : memory_corruption

    Followup: memory_corruption
    ---------

    0: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high. This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: 0000000000000028, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff8000e788759, address which referenced memory
    Usual causes:* Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility

    The dumpfile does not point to a specific driver.

    The latest BIOS version is 300, i believe you are on version 213.
    Maybe a biosupdate makes your system more stable.
      My System SpecsSystem Spec


  8. Posts : 5
    Microsoft Windows 10 (build 14393), 64-bit
       4 Weeks Ago #8

    I think it was the BIOS, I updated to the most recent version (300) and I haven't had problems. Thanks all of you <3
      My System SpecsSystem Spec


 

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