BSOD playing Counter-Strike:Global Offensive, IRQL_NOT_LESS_OR_EQUAL


  1. Posts : 5
    Microsoft Windows 10 (build 14393), 64-bit
       #1

    BSOD playing Counter-Strike:Global Offensive, IRQL_NOT_LESS_OR_EQUAL


    Hi, I got a new laptop (on win10) about 6 months ago, I started getting blue screens randomly when playing csgo a while ago. I tried to find the problem and couldn't find much. I updated all my drivers and I don't know what to do now. I keep on getting the blue screens when I play csgo. Thanks to whoever tries to help me.
    Attachment 121182
      My Computer


  2. Posts : 926
    Windows 10 Pro
       #2

    Code:
    0x0000000A:    IRQL_NOT_LESS_OR_EQUAL (9.02.2017 06:24:14) [Windows 10] 
     
    CAUSED BY:     memory_corruption    
                   avgSnx.sys [15.01.2017]  AVG Security
     
    PROCESS:       csgo.exe 
     
    Usual causes:  Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility

    All of your dumps have bsod code 0xA.
    Please remove the AVG Software for testing.

      My Computer


  3. Posts : 5
    Microsoft Windows 10 (build 14393), 64-bit
    Thread Starter
       #3

    I'll try that, will update on it later if it still happens.
    Thanks!
      My Computer


  4. Posts : 5
    Microsoft Windows 10 (build 14393), 64-bit
    Thread Starter
       #4

    Did not get a blue screen yet, is there anything else that was notable in the dumps?
      My Computer


  5. Posts : 926
    Windows 10 Pro
       #5

    the other would maybe defective memory. Its worth to test with memtest:




    Diagnostic Test

     RAM TEST


    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums



    Note   Note
    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


    Make a photo of the result and post it.
      My Computer


  6. Posts : 5
    Microsoft Windows 10 (build 14393), 64-bit
    Thread Starter
       #6

    Got another blue screen after removing AVG with AVG Remover. Uploaded minidumps. Im gonna test the ram with memtest as soon as possible. Updating soonish. Attachment 121523
      My Computer


  7. Posts : 654
    windows 10 Pro
       #7

    The last dumpfile is
    Use !analyze -v to get detailed debugging information.

    BugCheck A, {28, 2, 0, fffff8000e788759}

    Probably caused by : memory_corruption

    Followup: memory_corruption
    ---------

    0: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high. This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: 0000000000000028, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff8000e788759, address which referenced memory
    Usual causes:* Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility

    The dumpfile does not point to a specific driver.

    The latest BIOS version is 300, i believe you are on version 213.
    Maybe a biosupdate makes your system more stable.
      My Computer


  8. Posts : 5
    Microsoft Windows 10 (build 14393), 64-bit
    Thread Starter
       #8

    I think it was the BIOS, I updated to the most recent version (300) and I haven't had problems. Thanks all of you <3
      My Computer


 

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