1.    13 Feb 2017 #1
    Join Date : Aug 2015
    Posts : 5
    Win10

    BSOD in general use


    Hi,

    new PC build here, yet have had a few crashes (6). First one at the start of the month was a KMODE EXCEPTION which was likely due to not enough vcore on my overclock, but since then it has been DRIVER IRQL NOT LESS EQUAL, seemingly by NETIO.SYS or ntoskrnl.exe.
      My ComputerSystem Spec
  2.    13 Feb 2017 #2
    Join Date : Jun 2015
    Posts : 12,859
    Windows 10 Pro

    Hi nostos156,

    Welcome to the 10forums

    Could you provide a kernel memory dump please, located in C:\Windows\Memory.dmp.
    Upload it to a 3rd party uploader (dropbox, onedrive, google drive) and post a share link in your next reply.

    All dumps look similar, but don't contain enough to say what is causing them.
      My ComputersSystem Spec
  3.    13 Feb 2017 #3
    Join Date : Jan 2017
    Karlsruhe
    Posts : 730
    Windows 10 Pro

    All of the BSOD Codes pinpoint to driver problems, Network driver should be the cause. Theres a chance that u have an driver problem with Nvidia too:

    Code:
    0x0000001E:    KMODE_EXCEPTION_NOT_HANDLED (1.02.2017 03:42:11) [Windows 10] 
     
    CAUSED BY:     ntoskrnl    
                   nvlddmkm.sys [20.01.2017] * nVidia Video drivers * => http://www.nvidia.com/Download/index.aspx  
                   e1d65x64.sys [13.08.2015] * Intel Pro/1000 Network Adapter driver * => https://downloadcenter.intel.com/ 
                   NETIO.SYS [16.07.2016] * Network I/O Subsystem (Windows System File) 
     
    PROCESS:       System 
     
    Usual causes:  Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS
    Please update or roll back those drivers:

    nvlddmkm.sys [20.01.2017] * nVidia Video drivers * => Drivers - Download NVIDIA Drivers
    e1d65x64.sys [13.08.2015] * Intel Pro/1000 Network Adapter driver * => Drivers & Software
      My ComputerSystem Spec
  4.    14 Feb 2017 #4
    Join Date : Aug 2015
    Posts : 5
    Win10
    Thread Starter

    Hi, here is the memory dump:

    Dropbox - MEMORY.DMP
      My ComputerSystem Spec
  5.    14 Feb 2017 #5
    Join Date : Jan 2017
    Karlsruhe
    Posts : 730
    Windows 10 Pro

    Same result as above. Those two drivers could be the culprit.

    Code:
    0x000000D1:    DRIVER_IRQL_NOT_LESS_OR_EQUAL (13.02.2017 20:45:25) [Windows 10] 
     
    CAUSED BY:     Unknown_Image    
                   e1d65x64.sys [13.08.2015] * Intel Pro/1000 Network Adapter driver * => https://downloadcenter.intel.com/ 
                   nvlddmkm.sys [20.01.2017] * nVidia Video drivers * => http://www.nvidia.com/Download/index.aspx  
     
    PROCESS:       System 
     
    Usual causes:  Device driver 
      My ComputerSystem Spec
  6.    14 Feb 2017 #6
    Join Date : Aug 2015
    Posts : 5
    Win10
    Thread Starter

    Thank you. It's probably the network drivers - I got them off of the ASUS website (Z170i pro gaming motherboard). I'll blame those as I haven't heard of major BSOD issues with the latest nvidia drivers.
      My ComputerSystem Spec
  7.    14 Feb 2017 #7
    Join Date : Jun 2015
    Posts : 12,859
    Windows 10 Pro

    Too bad, the kernel dump doesn't have the data I was looking for, I can't look at the exception record to see what went wrong.
      My ComputersSystem Spec
  8.    09 May 2017 #8
    Join Date : Jan 2017
    Karlsruhe
    Posts : 730
    Windows 10 Pro

    Is there any news or did you fix the problem?
      My ComputerSystem Spec

 


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