1.    12 Feb 2017 #1
    Join Date : May 2016
    Posts : 5
    Windows 10

    BSOD: While running Firefox and file sharing in the background


    Hello,

    I was running Firefox and browsing the web, whilst also having a few programs running in the background, when all of a sudden my system flashed a BSOD (System_Thread_Exception_Not_Handled) and I had to restart. I have only ever gotten a BSOD after upgrading to Windows 10 and never experienced such issues in Windows 7, so I suspect a bad driver may be the cause. However, I was downloading files with my file sharing program (qbittorrent) and I think that could have also played a part as well.

    I have had BSOD's in the past (Memory managemnt) and usually just ignore them, but I would like to finally solve this issue before it gets in the way of important work. When I examined the BSOD with BlueScreenView by Nirsofit, it said ntoskrnl.exe and FLTMGR.SYS were the prime culprits.

    Any and all help will be very appreciated; Thanks!

    CLINTON-PC-Sun_02_12_2017_134435_35.zip
      My ComputerSystem Spec
  2.    13 Feb 2017 #2
    Join Date : Nov 2015
    Posts : 2,824
    64bit Win 10 Pro ver 1709 Build 16299.19

    There seem to be problems doing the analysis because of bad symbols in the operating system files.

    I suggest you run a system file check and see if any of them need repairing.
      My ComputersSystem Spec
  3.    13 Feb 2017 #3
    Join Date : May 2016
    Posts : 5
    Windows 10
    Thread Starter

    I got a response: "Windows Resource Protection did not find any integrity violations." I have zipped up my CBS.log file according to the command in the link you've provided.

    sfcdetails.zip
      My ComputerSystem Spec
  4.    13 Feb 2017 #4
    Join Date : Nov 2015
    Posts : 2,824
    64bit Win 10 Pro ver 1709 Build 16299.19

    In that case Microsoft may not have loaded the symbols yet for your version of windows. Did you update recently on the Insider program? You may have to wait a few days before I can do a proper analysis.
      My ComputersSystem Spec
  5.    13 Feb 2017 #5
    Join Date : May 2016
    Posts : 5
    Windows 10
    Thread Starter

    I'm not using a insider version of Windows. I'm using an updated Windows 10 anniversary edition (Version 1607, 14393.726) Also, what do you mean by "bad symbols"?
      My ComputerSystem Spec
  6.    13 Feb 2017 #6
    Join Date : Nov 2015
    Posts : 2,824
    64bit Win 10 Pro ver 1709 Build 16299.19

    Yes, you are on a more recent version than I have. It was only released via the Catalogue. It will probably be available via windows update after tomorrow (Patch Tuesday).

    The symbols are provided by Microsoft to allow debugging of the crashes. In your case, it is just that MS have not yet loaded the symbols for this latest version of Windows so that I am unable to debug your crash files properly. I should have said missing symbols not bad symbols.
      My ComputersSystem Spec

 


Similar Threads
Thread Forum
Solved BSOD when running Firefox. SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION
Hi Current problem: the computer BSODs when I have Driver Verifier enabled and I open Firefox. 100% reproducible every time. History of the problem: It started a few weeks ago with my computer freezing when I used Firefox. At this time I...
BSOD Crashes and Debugging
Why is IE running? Is it ok to remove if using Firefox?
Recently got an ASUS X540a. That's the first problem. One of the many others is that my system lags out badly and when I look at Task Manager it says that Internet Explorer is running and using 99.1% of Disk. I don't want to browse with IE,...
Browsers and Email
Solved pc shuts down when writing email and big job running in background
PC is Dell Precision M6300 now running Win 10. Battery 98% and plugged in. Power setting Sleep after 2 hours when plugged in.
General Support
Solved High Ping while running speed test on Firefox
Hey Guys, Can anyone else confirm this for me. Firefox updated to version 40 recently and ever since when I run a speedtest I get a very high Ping. I went from 10-15ms to over 150ms testing my local ISP servers. My download and upload speeds are...
Browsers and Email
automatic background downloads running?
i got windows installed in my pc since like a week , i turned my updates off even via DOS . but still my windows is downlaoding some random bulk file automatically which i can monitor on NetMeterEvo, and these automatic downloads r taking all of my...
General Support
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 11:10.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums