BSOD on start up brand new build only happened twice

viggys · 11 Feb 2017

Hello all and thankyou for being here to help i understand that you all do this out of kindness not because you get paid. I once again need some help so if you can please take a look at the info from the tool you asked me to run i would appreciate it. This was my first build i ever made and i did it for my brother to try and help him. It posted up fine on first start up and i personally cannot duplicate BSOD but i see it happened 2 xs. I have bios set to default no overclock. If you need any other info please let me know and again thankyou.

viggys · 12 Feb 2017

The bsod happened again and i got the info from the blue screen.
PAGE-FAULT-IN-NONPAGED-AREA
What failed IOMap.sys

Hope this helps out a little

lifetec · 12 Feb 2017

The dumpfile blames

BugCheck 50, {ffff810052c76000, 0, fffff80ca6d83377, 0}

*** WARNING: Unable to verify timestamp for IOMap64.sys
*** ERROR: Module load completed but symbols could not be loaded for IOMap64.sys

The proces is PROCESS_NAME: GpuFanHelper.exe
Update this program to a windows 10 compatible version or uninstall it.
IOMap64 Thu Oct 23 02:52:12 2014
Driver Description: ASUS Kernel Mode Driver ?Asus Smart Doctor/iTracker 2 Asus GPU Tweak and GPU Tweak Streaming from this link: Solved BSOD after sleep, restarts, driver_power_state_failure )
Driver Update Site: http://support.asus.com/ServiceHome.aspx?SLanguage=en

viggys · 12 Feb 2017

lifetec thank you so much for giving me the time out of your busy life to help a total stranger. I uninstalled both the azura and asus suite program and will see if that helps. Again thanks so very very much.