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  1.    11 Feb 2017 #1
    Join Date : Jul 2016
    Posts : 12
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free

    Crashes, BSOD's, usually while playing SMITE


    I get the crashes while playing SMITE (or other games like WoW), it happens even if I'm not playing video games, but that's a rare thing.
      My ComputerSystem Spec
  2.    13 Feb 2017 #2
    Join Date : Jan 2017
    Karlsruhe
    Posts : 733
    Windows 10 Pro

    Code:
    0x00000050:    PAGE_FAULT_IN_NONPAGED_AREA (6.02.2017 05:29:19) [Windows 10] 
     
    CAUSED BY:     PSINFile.sys [23.10.2016] * Panda Cloud Antivirus - PSINFile Filter Driver for XP32 * => http://www.cloudantivirus.com/en/ 
     
    PROCESS:       chrome.exe 
     
    Usual causes:  Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus,  Device driver, NTFS corruption, BIOS

    Please update or delete Panda Cloud Antivirus

      My ComputerSystem Spec
  3.    15 Feb 2017 #3
    Join Date : Jul 2016
    Posts : 12
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter

    I changed my Anti-Virus from Panda to Avira. I am still having the same issue.
      My ComputerSystem Spec
  4.    16 Feb 2017 #4
    Join Date : Jan 2017
    Karlsruhe
    Posts : 733
    Windows 10 Pro

    can you please upload a new dm collector log?
      My ComputerSystem Spec
  5.    16 Feb 2017 #5
    Join Date : Jul 2016
    Posts : 12
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter

    Here is the DM Log Collector upload.
      My ComputerSystem Spec
  6.    17 Feb 2017 #6
    Join Date : Jan 2017
    Karlsruhe
    Posts : 733
    Windows 10 Pro

    there is no chrash dump file in it (*.dmp). For that we need another BSOD, which creates the .dmp in C:\Windows\Minidump
      My ComputerSystem Spec
  7.    17 Feb 2017 #7
    Join Date : Feb 2017
    Posts : 1
    Windows 10

    I am also having the same issue - Cannot attacch .dmp file though, not got permission and not that tech savvy.
      My ComputerSystem Spec
  8.    17 Feb 2017 #8
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,345
    Windows 10 Pro X64 16299.19

    @maforduk. Best if you start your own thread. Follow the instructions at the top of this thread and the forum for how to post the data we need.
      My ComputersSystem Spec
  9.    19 Feb 2017 #9
    Join Date : Jul 2016
    Posts : 12
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter

    I cannot get my Windows to create another .dmp file. All settings are okay. It does BSOD sometimes but restarts usually before the percentage on the BSOD goes above 0%.
      My ComputerSystem Spec
  10.    21 Feb 2017 #10
    Join Date : Jan 2017
    Karlsruhe
    Posts : 733
    Windows 10 Pro

    did u uninstall panda correctly with the uninstaller? because u have error message in eventl log which point to panda service (which is running in background)

    Code:
    Event[7880]:
      Log Name: System
      Source: Service Control Manager
      Date: 2017-02-16T14:56:33.600
      Event ID: 7000
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-BFAGGMI
      Description: 
    The PSINProc service failed to start due to the following error: 
    The system cannot find the file specified.
    Running Services:
    Code:
       Panda Devices Agent
       panda_url_filtering Service
    u also have a problem with "fast boot"

    Code:
    Event[7374]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-Boot
      Date: 2017-02-13T15:21:12.706
      Event ID: 29
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: DESKTOP-BFAGGMI
      Description: 
    Windows failed fast startup with error status 0xC00000D4.
    try to disable fastboot for testing:
    https://www.tenforums.com/tutorials/...a.html#option1
      My ComputerSystem Spec

 
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