Windows 10 crashing randomly Solved

  1.    11 Feb 2017 #1

    Windows 10 crashing randomly


    I have experienced BSOD for a 2nd time on a fresh install of windows 10, with new totally new PC configuration i bought recently. I attached the zip file below.

    Attachment 120763

    Hope somebody can give me a clue what to look for?
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,824
    Windows 10 Pro
       12 Feb 2017 #2

    Hi frikic,

    Welcome ton the 10forums :)

    Did you change the driver name of your Realtek USB network adapter?
    It looks like this driver is the root cause of the BSOD.
    3: kd> lmvm rtwlanu_oldIC
    Browse full module list
    start             end                 module name
    fffff805`50490000 fffff805`50852000   rtwlanu_oldIC T (no symbols)           
        Loaded symbol image file: rtwlanu_oldIC.sys
        Image path: \SystemRoot\System32\drivers\rtwlanu_oldIC.sys
        Image name: rtwlanu_oldIC.sys
        Browse all global symbols  functions  data
        Timestamp:        Thu Apr 21 03:43:34 2016 (57183046)
        CheckSum:         003AB9FD
        ImageSize:        003C2000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec

  3.    12 Feb 2017 #3

    Hi Axe0 and thanks for welcome and the answer,

    Did you change the driver name of your Realtek USB network adapter?
    No i haven't changed any driver names, i installed all newest LAN drivers from the Asus site, since
    Asus is a motherboard producer.

    Im temporarily using USB WiFi dongle to make Virtual Mobile Hotspot, but i haven't installed any drivers
    it was just recognized automatically in Windows.

    Looking into Device Manager Shows that Realtek driver is installed
    Attachment 120978

    Maybe i should try to reinstall of find a correct driver for this dongle?
      My ComputerSystem Spec

  4. axe0's Avatar
    Posts : 13,824
    Windows 10 Pro
       12 Feb 2017 #4

    Usually there are drivers provided with the dongle which can be installed, or download the latest one from the manufacturer.
      My ComputersSystem Spec

  5.    12 Feb 2017 #5

    Ok thanks again, i will install drivers for dongle, and test to see if my problem is solved

    Could not find drivers for Windows 10 so i installed one for Windows 8.1, hope they work.


    Ok looks like its working i didnt got any BSOD since then, thank you very much Ill mark this as solved!
    Last edited by frikic; 15 Feb 2017 at 05:58.
      My ComputerSystem Spec


Related Threads
Facing a strange problem with my Windows 10. Whenever I try to scroll in an application, like the Settings or the Store app, the application crashes. If I try to download or upload anything over any browser, the browser crashes....
I'm using Windows 10. The crash often happens while I'm using Chrome to surf internet. The error code was:System_Service_Exception (netio.sys) Any help is appreciated. Here is my BSOD file:
It crashes approximately twice a week. It crashes if I am playing game or just watching videos or doing nothing. Today it crashed 2 minutes after start. How does it crash: Screen freezes, every sound stops so i cant hear anything and I see the last...
Hey, I'm pretty pissed because I've been playing Hitman GO yesterday for two hours, decided to play today again - the game wouldn't launch and closed everytime I've tried to open it. No big deal I thought, reboot or wsreset.exe would probably fix...
Hi, I just created my first build and am having some major issues. I have tried everything I can think of and am at my wit's end. :??: I am having trouble with my computer randomly freezing or going to a black screen with my monitor saying there...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 06:18.
Find Us