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  1.    30 Jun 2017 #21
    Join Date : Feb 2017
    Posts : 28
    Windows 10 Home 64-bit
    Thread Starter

    I put Lubuntu on USB and the computer recognized it and booted into Lubuntu! The mouse didn't work in Lubuntu (wasn't sure about the keyboard). And when I boot into Windows 10, my USB drive *works* in every port I've tried (3 or 4). However, the keyboard and mouse won't work in any ports. There is no light on the keyboard even when booting up. So it appears that the keyboard and mouse are dead. But why? And why at the same time? And why did they stop working and then work again in different ports? Thanks.
      My ComputerSystem Spec
  2.    30 Jun 2017 #22
    Join Date : Jan 2017
    Karlsruhe
    Posts : 729
    Windows 10 Pro

    And why did they stop working and then work again in different ports?
    And now, they dont work in different ports again? You should test them on another computer if possible.
      My ComputerSystem Spec
  3.    30 Jun 2017 #23
    Join Date : Apr 2017
    Posts : 8,568
    windows 10 professional version 1607 build 14393.969 64 bit

    Quote Originally Posted by okgyrlge View Post
    Hello again,
    Quote Originally Posted by okgyrlge View Post


    • Also, when I unplugged my ASUS monitor, the laptop had a BSOD! Before this, I considered my laptop to be very reliable. I was using this monitor when I had my previous problem.






    Code:
    DRIVER_POWER_STATE_FAILURE (9f)A driver has failed to complete a power IRP within a specific time.Arguments:Arg1: 0000000000000003, A device object has been blocking an Irp for too long a timeArg2: ffffc109bd45d060, Physical Device Object of the stackArg3: ffffd1807525b960, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stackArg4: ffffc109c29805b0, The blocked IRPDebugging Details:------------------DUMP_FILE_ATTRIBUTES: 0xc  Insufficient Dumpfile Size  Kernel Generated Triage DumpDRVPOWERSTATE_SUBCODE:  3IMAGE_NAME:  pci.sysDEBUG_FLR_IMAGE_TIMESTAMP:  5850cc6bMODULE_NAME: pciFAULTING_MODULE: fffff807abfb0000 pciCUSTOMER_CRASH_COUNT:  1DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULTBUGCHECK_STR:  0x9FPROCESS_NAME:  SystemCURRENT_IRQL:  2ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64freDPC_STACK_BASE:  FFFFD18075262FB0STACK_TEXT:  ffffd180`7525b928 fffff801`33a158b3 : 00000000`0000009f 00000000`00000003 ffffc109`bd45d060 ffffd180`7525b960 : nt!KeBugCheckExffffd180`7525b930 fffff801`33a157c6 : ffffc109`c534d010 00000000`00000001 00000000`00000001 ffffd180`74fef180 : nt!PopIrpWatchdogBugcheck+0xebffffd180`7525b990 fffff801`33855930 : ffffc109`c534d048 00000000`00315708 00000000`00140001 00000000`00000000 : nt!PopIrpWatchdog+0x22ffffd180`7525b9e0 fffff801`33970d6a : ffffffff`00000000 ffffd180`74fef180 ffffd180`74ffbcc0 ffffc109`c3a4d440 : nt!KiRetireDpcList+0x440ffffd180`7525bc60 00000000`00000000 : ffffd180`7525c000 ffffd180`75256000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5aSTACK_COMMAND:  kbFOLLOWUP_NAME:  MachineOwnerIMAGE_VERSION:  10.0.14393.594FAILURE_BUCKET_ID:  0x9F_3_POWER_DOWN_nvlddmkm_IMAGE_pci.sysBUCKET_ID:  0x9F_3_POWER_DOWN_nvlddmkm_IMAGE_pci.sysANALYSIS_SOURCE:  KMFAILURE_ID_HASH_STRING:  km:0x9f_3_power_down_nvlddmkm_image_pci.sysFAILURE_ID_HASH:  {5337281a-2de3-9ebb-5277-3f179de9b48f}


    Code:
    6: kd> !irp ffffc109c29805b0Irp is active with 3 stacks 2 is current (= 0xffffc109c29806c8) No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  Pending has been returned     cmd  flg cl Device   File     Completion-Context [ 16, 0]   0  0 ffffc109bd45d060 00000000 fffff807ae2aed70-ffffd1807c4998e0               \Driver\pci    dxgkrnl!DpiFdoPowerCompletionRoutine            Args: 00000000 00000000 00000000 00000002>[ 16, 2]   0 e1 ffffc109be806030 00000000 fffff8013393d510-ffffc109c534d010 Success Error Cancel pending          Unable to load image nvlddmkm.sys, Win32 error 0n2*** WARNING: Unable to verify timestamp for nvlddmkm.sys*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys \Driver\nvlddmkm    nt!PopRequestCompletion            Args: 00041100 00000001 00000001 00000002 [  0, 0]   0  0 00000000 00000000 00000000-ffffc109c534d010                Args: 00000000 00000000 00000000 00000000
    pci.sys NT Plug and Play PCI Enumerator Windows Update


    nvlddmkm.sys nVidia Video drivers http://www.nvidia.com/Download/index.aspx
    Get from OEM for laptops



    1) 13) Uninstall all Nvidia drivers/software
    The best way to do this is to uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from your Graphics card manufacturer or from the NVidia website.
    When you do this be sure the "clean install" box is checked and only install the Graphics driver and the PhysX driver.Display Driver Uninstaller Download version 17.0.6.7: Official Display Driver Uninstaller DDU Download


    2) open administrative command prompt and type or copy and paste: chkdsk /x /r
    This may take many hours so plan to run overnight.
    Please find the chkdsk results in the eventvwr using the information in these links and post into the thread:

    Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials
    CHKDSK: What is it and how do I run it? - Ask Leo!
    How do I see the results of a CHKDSK that ran on boot? - Ask Leo!
    How to find chkdsk results in Windows 10 - Winaero uses 26226 find
      My ComputerSystem Spec
  4.    30 Jun 2017 #24
    Join Date : Feb 2017
    Posts : 28
    Windows 10 Home 64-bit
    Thread Starter

    BSODHunter, okay, I just tried connecting the keyboard and mouse to another computer and they both work! So the problem is obviously with my computer hardware or software.

    zbook, my computer is a desktop. I mentioned my laptop earlier because I was trying to see if my ASUS monitor was the problem, so I connected to my laptop. But I will try following your directions about the Nvidia drivers/software and chkdsk.
      My ComputerSystem Spec
  5.    30 Jun 2017 #25
    Join Date : Feb 2017
    Posts : 28
    Windows 10 Home 64-bit
    Thread Starter

    zbook, doing that clean uninstall and reinstall fixed the keyboard and mouse issue, at least so far! I'll post here if I find any problems. And I already ran chkdsk previously in the thread. Would you still recommend it?
      My ComputerSystem Spec
  6.    30 Jun 2017 #26
    Join Date : Jan 2017
    Karlsruhe
    Posts : 729
    Windows 10 Pro

    graphics driver reinstall fixed keyboard and mouse issue? wtf
      My ComputerSystem Spec
  7.    30 Jun 2017 #27
    Join Date : Feb 2017
    Posts : 28
    Windows 10 Home 64-bit
    Thread Starter

    Yeah, I don't understand why that made it work...

    BTW, I may upgrade to Creator's Update again, because now I think maybe that wasn't the reason for my computer issues. Any thoughts?
      My ComputerSystem Spec
  8.    30 Jun 2017 #28
    Join Date : Apr 2017
    Posts : 8,568
    windows 10 professional version 1607 build 14393.969 64 bit

    The drive was marked dirty.
    This allows you to reboot without having it automatically repair.
    The drive problem remains unaddressed.
    It's important to have a healthy partition.
    Please run chdsk /x /r and then post the completed results in the thread.

    This link was in xp days but it has useful info: chkdisk-type of file system is NTFS, the volume is dirty, what does - Microsoft Community
      My ComputerSystem Spec
  9.    01 Jul 2017 #29
    Join Date : Feb 2017
    Posts : 28
    Windows 10 Home 64-bit
    Thread Starter

    Okay, I've run the chkdsk /x /r command and here are the results: Chkdsk results - Pastebin.com
      My ComputerSystem Spec
  10.    01 Jul 2017 #30
    Join Date : Feb 2017
    Posts : 28
    Windows 10 Home 64-bit
    Thread Starter

    BTW, I am still having the problem of the cursor becoming invisible inside some windows. Could there be a hotkey that I'm accidentally pressing?
      My ComputerSystem Spec

 
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