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  1.    17 Feb 2017 #11
    Join Date : Jan 2017
    Karlsruhe
    Posts : 686
    Windows 10 Pro

    I would put 2x4GB or 2x8GB Sticks in it. Same Manufacturer, same Model, same speed.
    There is no other Tip i can give you, sorry.
      My ComputerSystem Spec
  2.    17 Feb 2017 #12
    Join Date : Jan 2016
    Posts : 643
    windows 10 Pro

    Quote Originally Posted by okgyrlge View Post
    Also, can I put my 8GB RAM stick back in the computer? What order should the three sticks be in (2x4GB & 1x8GB) to prevent crashing?
    According to the QVL list of GSkill your 8 gb module does not support your H67 chipset of your mobo.
    See this link Ares - F3-1600C10S-8GAO - G.SKILL DDR3 Memory

    To be sure i would contact GSkill support if this 8 gb module is compatible with your mobo

    Also when checking your mobo manaul it looks that 1600 mhz modules are not supported for this mobo.
    Access Denied
      My ComputerSystem Spec
  3.    28 Feb 2017 #13
    Join Date : Feb 2017
    Posts : 28
    Windows 10 Home 64-bit
    Thread Starter

    This has solved the problem. Thanks for your help!
      My ComputerSystem Spec
  4.    01 Mar 2017 #14
    Join Date : Jan 2017
    Karlsruhe
    Posts : 686
    Windows 10 Pro

      My ComputerSystem Spec
  5.    24 Jun 2017 #15
    Join Date : Feb 2017
    Posts : 28
    Windows 10 Home 64-bit
    Thread Starter

    Hello again,

    I am resurrecting this old thread because I am the original poster and I am again having Windows 10 crashing problems.

    Removing the incompatible RAM did indeed solve the frequent BSOD a few months ago, unless you count the fairly rare BSODs after that.

    However, I now have a few other problems on the same machine. I will describe the symptoms, and maybe one of you more experienced users can see a common theme or pattern, because I would not be surprised if these problems are related to my previous one.

    First of all, the problem started when I manually downloaded and installed the Windows 10 Creator's Update (Build 1703) on top of the Anniversary Update (Build 1607). I suddenly had several problems:


    • USB mouse and keyboard freeze often. I have to unplug them and put them in other USB slots for them to work. Then those eventually freeze and I have to find two more slots. Used slots rarely work again without restarting. When I run out of slots I have to restart!
    • My external USB hard drive has the same problem. It eventually stops working and I have to find another slot.
    • Also, sometimes when I plug in the external hard drive, it seems to kill other USB slots -- for instance, the mouse and keyboard.
    • I had a secondary internal hard drive. This disappeared when I upgraded to Creator's Update. (There is a small chance that this is a coincidence, because this had happened once or twice before the update.)
    • Cursor often becomes invisible inside a particular window, and I have to minimize and maximize that window for the cursor to reappear.
    • Cursor often feels laggy or choppy.


    Now, a little while after I realized I had all these issues, I backed up all of my important data, wiped the hard drive, and reinstalled Windows 10 Build 1607. However, all of the problems seem to have remained. For instance, my hard drive is permanently unreadable and my mouse and keyboard freeze very frequently.

    I can't quite figure out what's behind all these problems, but these might be a few clues.


    • BSODs are not common. Instead, I am forced to eventually restart because of dead USB ports. (Often after forcing a restart, I will get a BSOD on boot-up. See attachment.)
    • I have a compact horizontal desktop with a monitor on top of it. Could overheating be an issue?
    • I have a secondary ASUS PB278Q 2560x1440 monitor. Because of the constant headaches of using my desktop, I recently plugged this monitor, mouse, and keyboard into my laptop. When I did this, I had the same USB freezing problem, and I'd have to use other USB ports until they died too. (The trackpad/ball and laptop keyboard still worked.) Also, when I unplugged my ASUS monitor, the laptop had a BSOD! Before this, I considered my laptop to be very reliable. I was using this monitor when I had my previous problem.
    • Once in a while a USB port seems to un-freeze after a while. All USB ports work after rebooting.


    Please see the attached ZIP. Three out of five BSOD messages are MEMORY_MANAGEMENT although, again, it seems to be BSODs aren't the main issue.

    I am looking forward to your insights. Thank you!
    BSOD randomly, usually error 0x0000001a Attached Files
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  6.    26 Jun 2017 #16
    Join Date : Jan 2017
    Karlsruhe
    Posts : 686
    Windows 10 Pro

    There are many different bugchecks in the dumpfiles.

    The cause for different error codes are usually hardware and lower level problems.

    There are errors in windows filesystem too, so it could be an problem with the Win 10 update or your hard disk. Memory RAM seems to be okay now.

    The errors I found in eventlog:
    Code:
    2017-06-16T12 36:57.215  Error: Volume C: (\Device\HarddiskVolume2) needs to be taken offline to perform a Full Chkdsk.  Please run "CHKDSK /F" locally via the command line, or run "REPAIR-VOLUME <drive:>" locally or remotely via PowerShell.  
    2017-06-16T12 36:57.215  Error: A corruption was discovered in the file system structure on volume C:.  
    2017-06-16T12 36:57.364  Error: The file system structure on volume C: cannot be corrected.Please run the chkdsk utility on the volume C:.  
    2017-06-16T12 37:07.405  Error: The file system structure on volume C: cannot be corrected.Please run the chkdsk utility on the volume C:.  
    2017-06-16T12 37:24.293  Error: A corruption was discovered in the file system structure on volume C:.  
    2017-06-16T12 38:21.038  Error: A corruption was discovered in the file system structure on volume C:.  
    2017-06-16T12 38:21.088  Error: A corruption was discovered in the file system structure on volume C:.  
    2017-06-16T12 38:21.107  Error: A corruption was discovered in the file system structure on volume C:.  
    2017-06-16T12 38:21.134  Error: A corruption was discovered in the file system structure on volume C:.  
    2017-06-16T12 38:21.157  Error: A corruption was discovered in the file system structure on volume C:.  
    2017-06-16T12 38:21.178  Error: A corruption was discovered in the file system structure on volume C:.  
    2017-06-16T12 38:21.185  Error: A corruption was discovered in the file system structure on volume C:.  
    2017-06-16T12 38:21.229  Error: A corruption was discovered in the file system structure on volume C:.  
    2017-06-16T12 38:21.241  Error: A corruption was discovered in the file system structure on volume C:.  
    2017-06-16T12 38:21.258  Error: A corruption was discovered in the file system structure on volume C:.  
    2017-06-16T12 38:21.270  Error: A corruption was discovered in the file system structure on volume C:.  
    2017-06-16T12 38:21.283  Error: A corruption was discovered in the file system structure on volume C:.  
    2017-06-16T12 38:21.289  Error: A corruption was discovered in the file system structure on volume C:.
    Code:
    2017-06-16T13 24:43.166  Error: An I/O operation initiated by the Registry failed unrecoverably.The Registry could not flush hive (file): '\??\C:\Windows\AppCompat\Programs\Amcache.hve'.  
    2017-06-16T18 56:03.600  Error: {Registry Hive Recovered} Registry hive (file): '\SystemRoot\System32\Config\BBI' was corrupted and it has been recovered. Some data might have been lost.  
    2017-06-16T20 33:06.801  Error: {Registry Hive Recovered} Registry hive (file): '\??\C:\Users\Philip\ntuser.dat' was corrupted and it has been recovered. Some data might have been lost.  
    2017-06-19T14 59:45.127  Error: {Registry Hive Recovered} Registry hive (file): '\SystemRoot\System32\Config\BBI' was corrupted and it has been recovered. Some data might have been lost.


    First step:
    Repair Windows Filesystem:

    1. Open an elevated command prompt.
    2. In the elevated command prompt, type these commands below, and press Enter:

    dism /Online /NoRestart /Cleanup-Image /CheckHealth
    dism /Online /NoRestart /Cleanup-Image /ScanHealth
    dism /Online /NoRestart /Cleanup-Image /RestoreHealth
    dism /Online /NoRestart /Cleanup-Image /StartComponentCleanup
    dism /Online /NoRestart /Cleanup-Image /AnalyzeComponentStore

    sfc /scannow

    chkdsk %systemdrive% /F /R /X
    fsutil dirty set %systemdrive%

    SFC:
    The SFC command scans the integrity of all protected system files and replaces incorrect versions with correct Microsoft versions.
    DISM:
    If a Windows image becomes unserviceable, you can use the Deployment Imaging and Servicing Management (DISM) tool to update the files and correct the problem.
    For example, you would use DISM to fix Windows component store corruption when a sfc /scannow command is unable to repair corrupted or modified system files because the component store (source) is corrupted. SFC should be able to repair the files afterwards.
    CHKDSK:
    Checking your drives for errors every once in a while can help fix some performance issues. Drive errors can usually be caused by bad sectors, improper shutdowns, bad software, corruption, physical damage, etc...

    Second step:



    BSOD randomly, usually error 0x0000001a Diagnostic Test BSOD randomly, usually error 0x0000001a
     HDD TEST

    Run HDTune to check health and scan for errors.



    Note   Note
    It may take some time, but look for signs of any errors or failure.

    You can also run a disk check using chkdsk. Refer to the tutorial for details of how to do this.
      My ComputerSystem Spec
  7.    27 Jun 2017 #17
    Join Date : Feb 2017
    Posts : 28
    Windows 10 Home 64-bit
    Thread Starter

    Okay, I've run those commands.

    I got all the way to chkdsk, and then I had to restart. Here is the command prompt output up to this point: BSOD commands 1 - Pastebin.com

    Chkdsk ran on startup, and completed very quickly with no errors, I think.

    Right after startup, Windows told me to restart to fix hard drive errors. Chkdsk again ran on startup and said it was scanning and repairing. I think this took a few minutes.

    Then I ran the last command, fsutil. Output here: BSOD commands 2 - Pastebin.com

    I then ran HD Tune (not quick mode). It took several hours and found no errors (it was all green).

    This has not solved the problem. In fact, none of the USB ports are working anymore. They all seem to be permanently disabled. It almost seems like one of these processes killed all the USB ports. Is this possible?

    You mentioned hardware problems. Could the motherboard be overheating or dying? I wonder if this would explain the random hardware problems I mentioned previously.
      My ComputerSystem Spec
  8.    28 Jun 2017 #18
    Join Date : Jan 2017
    Karlsruhe
    Posts : 686
    Windows 10 Pro

    Did u receive any bsod after running those commands?
    Did u install the correct drivers for USB controller?
    What about running in safemode?

    Start Windows 10 in Safe Mode

    If you have a problem with your PC, you can troubleshoot by starting it in safe mode. Safe mode starts Windows with a minimal set of drivers and services. If a problem doesn't reappear when you start your PC in safe mode, you can eliminate the default settings and basic device drivers and services as possible causes.

    Boot into Safe Mode on Windows 10 Windows 10 Performance Maintenance Tutorials
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  9.    29 Jun 2017 #19
    Join Date : Feb 2017
    Posts : 28
    Windows 10 Home 64-bit
    Thread Starter

    No BSOD after those commands. I tried previously to install the correct USB drivers (and I tried again just now), but it didn't work. And I just tried safe mode, but still no USB ports are working.
      My ComputerSystem Spec
  10.    29 Jun 2017 #20
    Join Date : Jan 2017
    Karlsruhe
    Posts : 686
    Windows 10 Pro

    There are a few things you can do:

    1. Reset BIOS via BIOS settings or removing BIOS battery for about 30 minutes.
    2. Check BIOS settings if somethings strange with USB settings.
    3. Verify if USB Keyboard is working at boot prompt before windows is loading. Press keys like F2, F8, F12. See what happens.
    4. Is the Keyboard LED on?
    5. Put an USB stick with an live system like ubuntu or another Unix distribution. See if its loading.
    6. Boot an live linux like ubuntu from USB stick or CD-Rom an check if USB ports are working.
    7. Try every USB port (2.0, 3.0,...) on front and back.
    8. Completely power off pc, put out power cable over night.
      My ComputerSystem Spec

 
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