BSOD whenever I try to run my GPU (Laptop)


  1. Posts : 4
    Windows 10 64 bit
       #1

    BSOD instantly whenever I try to run my GPU (Laptop)


    I reinstalled Windows 10 a while back as I started receiving constant blue screens and error 1935 when installing 2005 c++ redistributable. I also know for a fact that I have bad ram on this laptop which I haven't gotten around to fixing yet.

    The main problem I'm having now after reinstalling, however, is that whenever I attempt to run anything off my Nvidia Geforce gtx 675m my laptop instantly blue screens with errors such as Video_TDR_Failure. I've also have gotten code 43 error in the device manager though currently not error is displayed and I manually disabled it. I tried running DDU (Display Driver Uninstaller) in safe mode and reinstalling the nvidia drivers clean. I also tried older drivers that I know my GPU ran on. I should note that I'm currently running off the Intel HD 4000 also installed on this laptop.

    My main question is whether my GPU is fried or if something else may be causing the errors such as outdated bios or motherboard drivers. Basically trying to figure if it's a lost cause or not. Any help would be appreciated.
    Last edited by newacc04nt; 13 Feb 2017 at 12:18.
      My Computer


  2. Posts : 4
    Windows 10 64 bit
    Thread Starter
       #2

    Apparently Nvidia updated my driver automatically last night so I decided to see if it did anything miraculous so I opened up the nvidia control panel and ran the video preview screen. This never loaded and my computer became frozen then BSOD soon after with DPC_WATCHDOG_VIOLATION error. Here are the three new dumps from those crashes if it helps at all. Attachment 120798
      My Computer


  3. Posts : 926
    Windows 10 Pro
       #3

    Code:
    0x00000133:    DPC_WATCHDOG_VIOLATION (11.02.2017 15:32:27) [Windows 10] 
     
    CAUSED BY:     nvlddmkm.sys [29.12.2016] * nVidia Video drivers * => http://www.nvidia.com/Download/index.aspx  
                   rt640x64.sys [21.01.2016] * Realtek NICDRV 8169 PCIe GBE Family Controller driver  * => http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTypeID=3&GetDown=false 
                   hal.dll  (Hardware Abstraction Layer DLL. NO Driver)  
     
    PROCESS:       System 
     
    Usual causes: Drivers
    this point to driver problems.

    Update or roll back those drivers:

    nvlddmkm.sys [29.12.2016] * nVidia Video drivers * => Drivers - Download NVIDIA Drivers
    rt640x64.sys [21.01.2016] * Realtek NICDRV 8169 PCIe GBE Family Controller driver * => Realtek

    There could be temperature problems too with your GPU. U can stress test this with FurMark.




    Diagnostic Test

     GPU TEST


    Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 10 Forums



    warning   Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.
      My Computer


  4. Posts : 4
    Windows 10 64 bit
    Thread Starter
       #4

    BSODHunter said:
    Code:
    0x00000133:    DPC_WATCHDOG_VIOLATION (11.02.2017 15:32:27) [Windows 10] 
     
    CAUSED BY:     nvlddmkm.sys [29.12.2016] * nVidia Video drivers * => http://www.nvidia.com/Download/index.aspx  
                   rt640x64.sys [21.01.2016] * Realtek NICDRV 8169 PCIe GBE Family Controller driver  * => http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTypeID=3&GetDown=false 
                   hal.dll  (Hardware Abstraction Layer DLL. NO Driver)  
     
    PROCESS:       System 
     
    Usual causes: Drivers
    this point to driver problems.

    Update or roll back those drivers:

    nvlddmkm.sys [29.12.2016] * nVidia Video drivers * => Drivers - Download NVIDIA Drivers
    rt640x64.sys [21.01.2016] * Realtek NICDRV 8169 PCIe GBE Family Controller driver * => Realtek
    I don't think it's related to the GPU driver. I've tried rolling it back and reinstalling clean with DDU but that didn't seem to work. Also, I won't be able to Benchmark it as the GPU seems to BSOD my computer instantly. Sorry if I was to vague, I updated by title for more clarity.

    The Realtek PCI driver is interesting. Looking back at my Device Manager 675m Event Log when reinstalling the Driver I get:
    2:23:38 : Driver Installed (display.inf)
    Driver Management concluded the process to install driver display.inf_amd64_d52ffbbc7f640691\display.inf for Device Instance ID PCI\VEN_10DE&DEV_1212&SUBSYS_51051558&REV_A1\4&15491A0A&0&0008 with the following status: 0x0.

    2:23:38 : Driver service added (BasicDisplay)
    Driver Management has concluded the process to add Service BasicDisplay for Device Instance ID PCI\VEN_10DE&DEV_1212&SUBSYS_51051558&REV_A1\4&15491A0A&0&0008 with the following status: 0.
    And two Driver Install Requests afterwards with:

    Device PCI\VEN_10DE&DEV_1212&SUBSYS_51051558&REV_A1\4&15491a0a&0&0008 requires further installation.
    I look into to see if it may be what's causing it. Also, from googling PCI\VEN_10DE&DEV_1212&SUBSYS_51051558 is a display adapter.

    Edit: Realtek GBE driver is related to LAN network adapter in case anybody was wondering.
    Last edited by newacc04nt; 13 Feb 2017 at 19:53.
      My Computer


  5. Posts : 926
    Windows 10 Pro
       #5

    Its crashing when u start a GPU Benchmark? As I wrote it could be the GPU itsself (defective, high temperatures) or Notebook Mainboard

    can u please upload your dumps again after u did run a few benchmark attempts. Maybe we can see more....
      My Computer


  6. Posts : 4
    Windows 10 64 bit
    Thread Starter
       #6

    BSODHunter said:
    Its crashing when u start a GPU Benchmark? As I wrote it could be the GPU itsself (defective, high temperatures) or Notebook Mainboard

    can u please upload your dumps again after u did run a few benchmark attempts. Maybe we can see more....
    It BSODs instantly if I try to run anything off my GPU at all. If I even open the Nvidia Control Panel the little preview box will cause a BSOD. So I can't run a benchmark because it will BSOD instantly and I'll get 0 result.
      My Computer


  7. Posts : 926
    Windows 10 Pro
       #7

    Clean Your PC
    Keeping the fans and inside of your computer clean and dust free can help prevent performance issues. Dust acts as an insulator, making it harder for your hardware to dissipate the buildup of heat. When this problem becomes significant enough for your computer to overheat, certain components such as your processor or graphics card may temporarily throttle back their clock speeds in order to prevent damage to your hardware.


    I Suggest another clean install:
    Windows 10 - Clean Install

    If the problem does not go away after that, u can assume that u have an defective GPU (or Mainboard).
      My Computer


 

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