Whenever I connect to work network using Cisco VPN 4.2, I get BSOD almost all the time. Sometimes after an hour and sometimes immediately after I'm connected and using RDP.
Both dumpfiles are
acsock64 Thu Oct 08 17:12:56 2015BugCheck C5, {760e0017, 2, 0, fffff8027e0c4850}
*** WARNING: Unable to verify timestamp for acsock64.sys
*** ERROR: Module load completed but symbols could not be loaded for acsock64.sys
Probably caused by : memory_corruption
Followup: memory_corruption
Also in your unloaded driver modules is vpnva64_6 Wed Feb 26 17:46:48 2014
Both drivers belong to
vpnva64-6.sys
acsock64.sys
Driver Description: Cisco AnyConnect Secure Mobility Client
Driver Description: Cisco AnyConnect Secure Mobility Client Virtual Miniport Adapter Driver
Driver Update Site: Security - Cisco AnyConnect Secure Mobility Client - Cisco
Update to a newer version and hopefully this stops the BSOD.
Thanks lifetec. Cisco VPN installation is provided by our company (I can't install any updates). I have a desktop (Windows 10 home). It works fine there. Only in my laptop this happens. I have had more BSODs since my last post. I have attached latest file now. (with more BSOD failures)
All the dumpfiles from 10,11 and 12 again blames Cisco VPN client.
Does the desktop has the same windows O.S version and build, are the same windows updates installed, are the same programs installed etc.?I have a desktop (Windows 10 home). It works fine there. Only in my laptop this happens.
Is the installed Cisco version exactly the same?
The installed version on your laptop might be corrupted?
Normally no system is exactly the same.
If you also cannot reinstall the program on your laptop (it might be corrupted) yourself, i would contact the ict-support of your company.
I understand no two systems are same (Just provided a reference as both are same OS version. Both have windows update turned on) Same version of Cisco VPN 4.2.
In fact, I tried uninstalling and reinstalling Cisco VPN 4.2. I still got BSOD. One or two failures from previous post is after this reinstallation.
Thanks for your assistance so far. I will contact my company. I have a feeling recent driver updates made to several components could be a cause (No errors in Device manager). I couldn't pin point which update might be causing this.
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