Windows 10: BSOD while playing dota2 Solved

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  1. Posts : 8
    Windows 10 Pro 64bit
       06 Feb 2017 #1

    BSOD while playing dota2


    Hello everyone.As the title of the thread says i get Bsod only when i play dota2 and after a while , maybe i wont get in first game for example but i keep going for 2-3 hours playing i will surely crash with a bsod and after restarting my pc and reconnecting it will keep just randomly freeze the game and force me to end dota2 task and re-open it and it goes like that...Attachment 120068
      My ComputerSystem Spec


  2. Posts : 3,281
    64bit Win 10 Pro ver 1709 Build 16299.371 and W10 Insider Builds 17134.1 and 17643
       06 Feb 2017 #2

    Hello

    Unfortunately there are no crash dump files that we can analyse. It is possible that you are inadvertently deleting them by running CCleaner which often deletes these files unless you uncheck the setting to remove minidumps.

    Try posting again after you have had a few more events and upload a new file.
      My ComputersSystem Spec


  3. Posts : 8
    Windows 10 Pro 64bit
    Thread Starter
       06 Feb 2017 #3

    Alright , truth is i used ccleaner recently ..i will upload as soon as possible
      My ComputerSystem Spec


  4. Posts : 8
    Windows 10 Pro 64bit
    Thread Starter
       10 Feb 2017 #4

    Attachment 120666

    So i reset my pc yesterday hoping to fix it but unfortunately again i got BSOD again today .I uploaded the new files hopefully u can find something and help me because i have no clue what it is and how can i fix it..Thanks in advance
      My ComputerSystem Spec


  5. Posts : 3,281
    64bit Win 10 Pro ver 1709 Build 16299.371 and W10 Insider Builds 17134.1 and 17643
       10 Feb 2017 #5

    The crash seems to be related to the graphics driver.
    Code:
    VIDEO_SCHEDULER_INTERNAL_ERROR (119)
    BugCheck 119, {e, ffff8b8dfe6f3000, ffffffff, 1}
    
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : dxgmms2.sys ( dxgmms2!VidSchiProcessIsrVSyncMultiPlaneOverlay2+114 )
    Please reinstall the NVidia driver. The best way to do this is to uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from your Graphics card manufacturer or from the NVidia website. When you do this be sure the "clean install" box is checked and only install the Graphics driver and the PhysX driver.

    As you already have tried the latest driver from NVidia it would be worth using the one recommended by the manufacturer of your GTX470 card. If you fill in your system spec details we will then know what you have and can often provide links or check out the manufacturer's recommended drivers.
      My ComputersSystem Spec


  6. Posts : 8
    Windows 10 Pro 64bit
    Thread Starter
       11 Feb 2017 #6

    philc43 said: View Post
    The crash seems to be related to the graphics driver.
    Code:
    VIDEO_SCHEDULER_INTERNAL_ERROR (119)
    BugCheck 119, {e, ffff8b8dfe6f3000, ffffffff, 1}
    
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : dxgmms2.sys ( dxgmms2!VidSchiProcessIsrVSyncMultiPlaneOverlay2+114 )
    Please reinstall the NVidia driver. The best way to do this is to uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from your Graphics card manufacturer or from the NVidia website. When you do this be sure the "clean install" box is checked and only install the Graphics driver and the PhysX driver.

    As you already have tried the latest driver from NVidia it would be worth using the one recommended by the manufacturer of your GTX470 card. If you fill in your system spec details we will then know what you have and can often provide links or check out the manufacturer's recommended drivers.
    I have filled my system spec details , and i am going to uninstall the drivers now and install them in safe mode i think its better that way,but how can i find which GPU driver is recommended so i wont have any more crashes ?I would apreciate a lot if you could help me find the most ''stable'' driver so i wont have anymore crashes..Thanks in advance
      My ComputerSystem Spec


  7. Posts : 3,281
    64bit Win 10 Pro ver 1709 Build 16299.371 and W10 Insider Builds 17134.1 and 17643
       11 Feb 2017 #7

    Who is the manufacturer of your graphics card?
      My ComputersSystem Spec


  • Posts : 8
    Windows 10 Pro 64bit
    Thread Starter
       11 Feb 2017 #8

    philc43 said: View Post
    Who is the manufacturer of your graphics card?
    MSI
      My ComputerSystem Spec


  • Posts : 3,281
    64bit Win 10 Pro ver 1709 Build 16299.371 and W10 Insider Builds 17134.1 and 17643
       11 Feb 2017 #9

    There seem to be two cards listed:

    N470GTX Twin Frozr II
    and
    N470GTX-M2D12

    Which one is yours?
      My ComputersSystem Spec


  • Posts : 8
    Windows 10 Pro 64bit
    Thread Starter
       11 Feb 2017 #10

    philc43 said: View Post
    There seem to be two cards listed:

    N470GTX Twin Frozr II
    and
    N470GTX-M2D12

    Which one is yours?
    at the program Aida64 says Video Adapter MSI N470GTX (MS-V222) , its definately not the twin frozr
      My ComputerSystem Spec


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