Windows 10: Constant BSOD playing games

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  1.    03 Feb 2017 #1

    Constant BSOD playing games


    Hi there I recently built a computer with a legitimate copy of windows 10. Whenever I try to play a game on steam (single player) my computer ends up crashing. All my drivers are up to date and have even installed the drivers off the cd that came with my motherboard. I used to get the k-mode-exception not handled but now im getting DPC Watchdog Violations. The games im playing are Arkham Origins as well as Wolfenstein- Old Blood. I have included my log. I appreciate any help, would it be better to go to Windows 7? Also I ran mem86 and 3dmark stress test with no issues, I also ran I believe its called prime95 and no issues.
    Thanks
    Constant BSOD playing games Attached Files
      My ComputerSystem Spec

  2. Ztruker's Avatar
    Posts : 4,723
    Windows 10 Pro X64 14393.969
       03 Feb 2017 #2

    The two latest dump indicates a problem with your Realtek NIC driver rt640x64.sys:
    Code:
    BugCheck 133, {0, 501, 500, 0}
    *** WARNING: Unable to verify timestamp for rt640x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for rt640x64.sys
    Probably caused by : rt640x64.sys ( rt640x64+13c0e )
    The one you have is pretty new, dated: Thu Jan 21 03:17:40 2016, but check to see if there is a newer one available. If not, try rolling back to the previous driver level via Device Manager.

    Driver Description: Realtek NICDRV 8169 PCIe GBE Family Controller driver

    Driver Update Site: Realtek
      My ComputersSystem Spec

  3.    04 Feb 2017 #3

    Hey weirdly enough when I tried to update on device manager my latest driver listed was from 2015 and when I clicked update it said I have the most up to date. I downloaded realtek from your link and it updated to a 2016 version, out of curiosity is device manager useless for updates?
    Last edited by dgibbon13; 04 Feb 2017 at 09:03.
      My ComputerSystem Spec

  4. Ztruker's Avatar
    Posts : 4,723
    Windows 10 Pro X64 14393.969
       04 Feb 2017 #4

    out of curiosity is device manager useless for updates?
    No, it's not.
      My ComputersSystem Spec

  5.    04 Feb 2017 #5

    Thanks I appreciate the help. I did update then got a blue screen for Nvidia so I just updated that as well. Thanks again for the help , I was getting a little frustrated.
      My ComputerSystem Spec

  6.    11 Feb 2017 #6

    BlueScreen Again


    Hi there, I updated the realtek driver like Ztrucker suggested, pc worked well for a week. I started getting blue screens again. Who crashed couldnt figure it out so I ran Driver Verifier and it stated that it was the realtek driver, which Im confused about since its the newest version. I added another dump file, I was wondering if you could please take a look.
    Thank You
    Constant BSOD playing games Attached Files
      My ComputerSystem Spec

  7. Ztruker's Avatar
    Posts : 4,723
    Windows 10 Pro X64 14393.969
       12 Feb 2017 #7

    The 2/11 5:51PM dump indicates a problem with rt640x64.sys.
    Code:
    BugCheck D1, {11, 2, 1, fffff807da0d3cdb}
    *** WARNING: Unable to verify timestamp for rt640x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for rt640x64.sys
    Probably caused by : hardware ( rt640x64+63cdb )
    Driver Description: Realtek NICDRV 8169 PCIe GBE Family Controller driver
    Driver Update Site: Realtek

    The one you have installed is dated: 2016-12-22 9:52:09 PM.
    The Realtek Web site has an updated driver: Win10 Auto Installation Program 10.013 2017/1/20 10287k

    Try that one, see if it helps.
      My ComputersSystem Spec

  8.    13 Feb 2017 #8

    Thank you , I actually did update the realtek drivers to the newest a week ago but I started to get bsod again with the realtek driver causing the error so I decided to downgrade hoping that would work... If it's causing issues with my motherboard (realtek driver) would a solution be to just uninstall the adapter and use a wifi USB key for internet?
      My ComputerSystem Spec

  9. Ztruker's Avatar
    Posts : 4,723
    Windows 10 Pro X64 14393.969
       13 Feb 2017 #9

    You could do that or install a new PCI-E network adapter. They run around $10.
      My ComputersSystem Spec

  10.    13 Feb 2017 #10

    OK thanks, I should.be looking for an adapter that doesn't use a realtek chipset correct? Like broadcom I guess
      My ComputerSystem Spec


 
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