1.    03 Feb 2017 #1
    Join Date : Jul 2016
    Posts : 9
    Windows

    Sleep resume - Display driver amdkmdap stopped responding


    Hello,

    I have an intermittent issue when coming out of sleep mode. Sometimes things work find but maybe 1 out of 4 times either the screen will not get a signal from the video card or there will be an image but the entire pc is frozen including the mouse pointer.

    Each time this issue happens I can go into my event log and see "Display driver amdkmdap stopped responding and has successfully recovered."

    This seems to point to the issue being related to my graphics card driver. Any suggestions? I already disabled "Hybrid Sleep" but that did not help.

    Windows 10 64-bit
    X58 i7 970
    AMD Rx 480
      My ComputerSystem Spec
  2.    03 Feb 2017 #2
    Join Date : Nov 2015
    Posts : 2,728
    64bit Win 10 Pro ver 1703 Build 15063.608

    This section is only for BSOD events which you do not seem to have.

    Try posting in the Performance and Maintenance Section. However, I suspect it may have something to do with a BIOS setting. Some people have had success with turning off the C-State Technology. You will find this in the Intel PPM Configuration part of the Advanced CPU settings in the BIOS menu.
      My ComputersSystem Spec
  3.    18 Feb 2017 #3
    Join Date : Jul 2016
    Posts : 9
    Windows
    Thread Starter

    Quote Originally Posted by philc43 View Post
    This section is only for BSOD events which you do not seem to have.

    Try posting in the Performance and Maintenance Section. However, I suspect it may have something to do with a BIOS setting. Some people have had success with turning off the C-State Technology. You will find this in the Intel PPM Configuration part of the Advanced CPU settings in the BIOS menu.
    In my Pheonix BIOS I could not find an option to turn C-State on/off
      My ComputerSystem Spec

 


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